Carole Ferry 8:08 am, December 27, 2021
The year 2022 will surely be the year of transparency.
By the end of the week, the building managers will have to rethink their operation.
They will now be required to display their rates and services, which will allow co-owners to compare the different agencies and see more clearly.
It is a bit the bête noire of co-owners: property managers.
From January 1, they will be required to send the co-owners a form indicating their opening hours, the costs of its services, the hours and the duration without additional cost of general meetings, etc.
What to officially facilitate the changes of trustee.
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Its platform aims to improve relations between co-owners, tenants and trustee
The priority: keep the extranet up to date
But according to the president of the National Association of Co-owners, Émilie Rosita Allain, the priority would be above all to oblige the trustees to update the extranet, which is now compulsory in all co-ownerships.
This tool was "normally" to be used "to make transparent the management of the trustee" in real time, specifies the president.
"The co-owners could have the accounts, the calls for charges and the maintenance books. The problem is that in a majority of cases, it is not updated, or else it only holds items that are very partial. "
Loss of online information
Worse still when there is a change of trustee.
"The extranet is deleted immediately. The old trustee is deleting it and the new one, he is not yet ready to put it online. There is an online loss of information which takes time to rebuild and which , sometimes does not recover at all. "
According to Émilie Rosita Allain, the extranets should therefore belong to the co-ownership and that they be automatically transferred in the event of a change of trustee.