China News Service, Beijing, December 15 (Reporter Zhouyin) In order to enable passengers to conveniently obtain baggage information on mobile terminals such as mobile phones and realize "safe travel and convenient travel", China Civil Aviation will launch the whole process of baggage tracking service in small and medium airports Airport side construction.
Liang Nan, Director of the Transportation Department of the Civil Aviation Administration of China, pointed out at a press conference held by the Civil Aviation Administration on the 15th that for a long time, the phenomenon of miscarried, missed, lost, and damaged checked baggage has always been a problem of blocking and painful travel for passengers. In order to improve Passengers’ experience in baggage service guarantee enhances passengers’ sense of control over checked baggage and allows passengers to feel more assured of checked baggage. The Civil Aviation Administration will “improve the ability to track baggage throughout the entire process”.
The civil aviation department is actively applying RFID (Radio Frequency Identification and Tracking Technology) and other new technologies to promote the implementation of the entire process of baggage tracking from delivery, security inspection, allocation, loading and unloading, and transfer to pickup, so that passengers can conveniently obtain them in time on mobile terminals such as mobile phones. Baggage information.
The Civil Aviation Administration has intensively issued a series of guidance documents to promote the construction of the baggage tracking system, clarifying the responsible departments, time nodes and work requirements, and effectively promoting the exchange and sharing of baggage-related data in the whole industry.
Statistics show that as of November this year, 25 airports have established data exchange docking with the luggage public information platform, and the entire process has been tracked for more than 1.42 million luggage on 59,000 flights.
Liang Nan said that from industry feedback, the baggage error rate of the completed airport terminal construction has been effectively reduced; airlines, airports, etc. have greatly improved the accuracy and punctuality of baggage transportation by obtaining baggage location and status information in a timely manner. To avoid flight delays caused by luggage transportation problems; in addition, a series of innovative applications for improving the informatization of checked luggage have emerged in the industry, such as: Beijing Capital International Airport Group Co., Ltd. has formulated a group The construction plan of the whole-process baggage tracking platform at the level; Air China, Capital Airport and other units have tried to apply the results of the whole-process baggage tracking work to the baggage protection work of the Winter Olympics.
In the next step, the Civil Aviation Administration will continue to expand the coverage of baggage tracking services, and on the basis of completing the comprehensive docking of the hub airport and the public information platform, start the construction of the whole process of baggage tracking service for small and medium airports, and provide a more comprehensive baggage tracking service. Further improve the passenger's air travel experience.
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