Mizuho Bank announced that it will suspend the work of migrating to digital passbooks, which has been suspended due to a system failure, from next month onwards.
The timing of resumption is undecided, which has the effect of delaying bank cost reductions and improving customer convenience.
In January, Mizuho Bank started a digital passbook service that allows you to check the history of deposits and withdrawals using a smartphone, etc., but in February, the fixed deposit account was automatically transferred from a paper passbook to a digital passbook. As a result of the work to be done, a large-scale system failure occurred.
In response to this, the bank suspended the work of automatic migration, but decided to suspend the work from next month onwards.
Banks want to be cautious when reopening.
Since the timing of resumption has not been decided, it is said that development will be promoted to improve the function while it is stopped.
However, switching from paper passbooks to digital passbooks was one of the important efforts for banks to strengthen profitability because it leads to cost reduction, but it is affected by the continued suspension of work. ..
In addition, it is said that it is possible to migrate individually if the customer makes a request at the store, but there is a concern that delaying the migration work will lead to a delay in improving convenience for the customer.