There is a growing movement to use AI = artificial intelligence to significantly reduce the time required to review insurance payments.
Of these, Sompo Japan is aiming to jointly develop a system for AI to examine insurance payments for accident insurance for injuries, etc. in collaboration with start-up companies in Tokyo, and to introduce it within the next fiscal year.
In this system, the contractor inputs the situation of injury through the application, and AI will proceed with the examination of the contents.
Until now, the person in charge has asked the person in charge over the phone to assess whether payment is possible and the amount of insurance money, and it may take two weeks to complete the procedure, but the AI-based system is the shortest. It is said that it can be shortened to 30 minutes.
In addition, ▽ Tokio Marine & Nichido will use AI to automate the examination and payment of insurance claims for a part of automobile insurance in February next year, and ▽ Mitsui Sumitomo Insurance and Aioi Nissay Dowa Insurance will provide fire insurance. So, the policy is to introduce a mechanism in which AI analyzes images such as damage to houses taken by policyholders and calculates the insurance amount next year.
Utilization of AI also has the effect of reducing costs, and there is a growing movement to shorten the time required for examinations and to lead to prompt payment of insurance claims.