Chinanews client, Beijing, November 22 (Reporter Zhang Xu) "Recharge 10 yuan and return 2.5 yuan" and "refund deposit from friends". Recently, ofo has been criticized on hot searches for deposit refund routines.

　　The reporter found through actual measurement that the ofo APP interface no longer sees the event entrance and related introductions of "recharge 10 yuan and return 2.5 yuan", and the entrance of "bring friends, refund deposit" still exists, but the customer service did not respond, and it is impossible to confirm whether the event is valid.

The picture comes from ofo APP update instructions.

Retire the new routine to pull friends or enemies?

　　Ofo, which declared bankruptcy in 2019, will enter people's field of vision due to the operation of refunding deposits every once in a while, and without exception, causes disputes and doubts.

　　Recently, some netizens reported that ofo APP launched the function of "recruiting friends and refunding the deposit", saying that "the more friends you invite, the faster the deposit will be refunded, without capping". In addition, there are also "friend order rewards" and " 10 yuan special recharge" and other functions, the specific introductions are "a single reward, the highest reward is 40% of the shopping amount", "the top-up is successful, and the 2.5 yuan deposit is refunded immediately".

　　"If you really have money to refund, it's fine, but the refund of the deposit line is nowhere in sight, and you have to pull people into the pit. Is this attracting friends or enemies?" Some netizens commented like this.

　　The reporter found after the actual measurement on November 21 that the ofo APP interface no longer sees the event entrance and related introductions of "recharge 10 yuan and return 2.5 yuan".

　　The entrance of "Pull friends and refund deposit" still exists. The introduction of the event shows, "After your friends accept your invitation, you will successfully team up. During the event period, TA will jump to the third-party platform for shopping through ofo. If you get the shopping commission rewarded by the platform, the reward will be automatically credited to your account.” However, the event has ended on March 25, 2020.

　　The user can still share the "invite friends" link, but after being clicked by the shared user, the page is displayed as "rebinding required".

Is the activity still valid?

　　On November 21, Chinanews tried to consult ofo customer service, but the call could not be reached, and no one answered the online customer service.

The staff put the recycled shared bicycles together.

Photo by Wei Liang

　　Pan Helin, executive dean and professor of the Institute of Digital Economy of Zhongnan University of Economics and Law, said that the new routine of ofo's deposit refund is neither reasonable, legal nor ethical.

　　Pan Helin explained: “At the legal level, the deposit itself must be refunded unconditionally. It cannot be refunded due to liquidity problems. Then this is a debt. If ofo goes bankrupt, it will be treated as a bankruptcy debt, and will be paid evenly within the limits of the company’s assets. If ofo does not go bankrupt, it should return the deposit in accordance with the agreement. Even if there are any requirements to the creditors, it should be the establishment of a creditors meeting to be decided by the creditors."

　　On the ethical level, ofo converts user creditors into marketers, allowing users to pull people out of friends, which is also an unethical behavior.

ofo APP has become a rebate website

　　The ofo APP used to be the only entrance to refund the deposit, but this entrance is no longer available for normal use.

　　The reporter found that in the Xiaomi app market, the ofo app could not be searched, and it was suspected to be removed; the Kuan app market, ofo could be searched, but could not be downloaded; in the OnePlus app store, there was a risk warning "this app" There is a problem that it is difficult to refund the deposit".

Risk warning appears in the OnePlus app market.

　　Even if it is downloaded, it is difficult to log in.

Many netizens reported that the ofo account login failed to receive a verification code; when registering a new account, it prompted "Suspend new user registration".

The reporter used multiple devices of different brands such as Xiaomi and Apple to test and found that only one successfully logged in, and none of the others received the verification code.

　　Today's ofo APP has completely turned into a rebate online shopping website, and the icon has become "ofo rebate". The entire APP has no traces related to the main business of shared bicycles.

　　The items for sale displayed on the APP homepage include food and beverages, household appliances, beauty and skin care, etc., which can be redirected to different e-commerce platforms such as JD.com, Vipshop, and Xiaolu Mall.

　　As early as 2019, ofo began to test the mall business and launched activities such as "shopping cash back" and "converting deposits into mall gold coins", but the "gold coins + RMB" settlement method determines that consumers must recharge to buy things. , This has made many users screamed, and some users questioned "not counting gold coins, only the cash part is more expensive than direct purchase, what is the meaning of the so-called refund of the deposit".

Thousands of

people wait for the return of security money, some five months and progress

　　Data in the ofo App shows that as of November this year, there are still at least 13.76 million people waiting for their deposits to be refunded.

Calculated according to the lowest level of 99 yuan, the total deposit to be refunded is at least 1.36 billion yuan.

　　Many users reported that compared with June, the ranking has not changed at all, and it is suspected that refunds have been stopped.

Weibo users report that the number of deposit refunds does not change for a month.

　　Regarding the idea of ​​rebate, Pan Helin said, “The ofo brand has been credited overdraft due to the deposit refund issue. At this time, considering the e-commerce rebate, it is already difficult to obtain traffic. Give the rebate to the user? The reputation should be restored first, and then the subsequent business transformation should be promoted."

　　So far, ofo’s deposit refund has been awaited by tens of millions of users. On the other hand, its affiliates have become untrustworthy individuals for dozens of times.

　　On September 27 this year, ofo’s affiliated company Dongxia Datong (Beijing) Management Consulting Co., Ltd. became a dishonest person to be executed. The case number is (2021) Jing 0108 Zhi 22735. The execution court is the People’s Court of Haidian District, Beijing. The specific circumstances of the behavior are "have the ability to perform but refuse to perform the obligations determined by the effective legal documents, and violate the property reporting system."

The data comes from the enterprise search app.

　　According to the data from Qicha APP, the company has a total of 43 pieces of information about untrustworthy persons subject to enforcement.

　　Pan Helin believes that ofo should be supervised.

On the one hand, the problem of the non-refundable deposit is itself a violation of regulations, and the funds need to be supervised to prevent them from embezzling funds for other purposes.

On the other hand, under the current background of privacy protection and data security, the revision of platform rules requires supervision.

Even if ofo enters the field of e-commerce, will its capital status be able to guarantee the normal conduct of transactions between buyers and sellers?

Therefore, supervision is also needed.

　　Have you received the ofo verification code? Which one is in line?

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