INFO EUROPE 1 - A new solution for paying tips by credit card

Interview by Emmanuel Duteil, edited by Gaétan Supertino 12:47 p.m., November 01, 2021, modified at 12:48 p.m., November 01, 2021

INTERVIEW

His company specializes in what is called a "generosity solution".

When you are asked, at the cash desk, if you want to round up your card payment to make a donation to an association, for example, it is them.

Ghislain d'Alançon, CEO of Heoh, is the guest of Emmanuel Duteil's eco interview on Monday.

At the microphone of Europe 1, he reveals a new feature that he is developing with BNP-Paribas: a solution for collecting tips by bank card.

The device is to be officially announced on Tuesday, with the details to go with it.

It should then develop in the coming weeks.

Ghislain d'Alançon reveals some elements in preview.

Find the full interview with Ghislain d'Alençon at 10:20 p.m. live here or in replay here

"This solution is very simple. When you pay your bill, for example 25 euros, the waiter hands you the payment terminal. A message appears saying 'Do you want to tip?'

If you don't want to, you answer no, with one click, as discreetly as entering your confidential code. And then, if you choose to tip to thank your server, you choose your amount and in two or three clicks, we take care of all the administrative management of the tip and its good repayment to the server ", explains Ghislain d'Alançon.

"This is very important since the tip was in decline"

The device is also part of the government's desire to tax tips to try to boost the remuneration of waiters and waitresses a little. "It is very important since the tip was in full decline and why it is in decline? Because the digitization of payments is accelerating. You have more than 50% of payments that are made without contact and therefore it is important to be able to give back the possibility to the French and to the tourists to be able to thank, as they wish, their waitresses and waiters ", defends the CEO.

According to the business manager, three quarters of French people say that if they were allowed to tip more simply, they would do so and give more.

"Tipping is a form of generosity and there is a surge in public generosity. Because the French, when things go badly, they give more. And so today, it is becoming a custom to be able to make a small donation for for the underprivileged or for your waiter. When you make a payment, it does not allow you to give meaning in everyday life, but it also allows you to see this act of generosity that makes us all happy ".