Dubai Economy receives 753 complaints of "disturbing calls"

Consumers who have confirmed that they are receiving unwanted promotional calls.

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The Commercial Control and Consumer Protection Sector in Dubai Economy has received 753 complaints of unwanted promotional calls submitted by consumers within five months, since the launch of the smart service on dnd.ded.ae, to ensure that this phenomenon is immediately and smoothly reduced, and consumers are not disturbed by communications. Spam promotions that they may receive from companies trying to offer their products and services, or through intermediary marketing companies that do marketing on behalf of service providers.

And the Dubai Economy explained in a statement yesterday that once complaints are received, their source is ascertained if they belong to a company based in the Emirate of Dubai or an intermediary company, and then contacted to delete the complainant’s number from the phone number databases that are used for promotional calls, and the procedures are escalated against The company according to the laws and procedures in force in the Dubai Economy in the event of non-compliance.

She added that the service does not include complaints on the numbers of individuals, calling on various groups of the public to report random promotional calls through the online portal

dnd.ded.ae

, and any negative cases or phenomena that violate the precautionary measures can be reported through the “Dubai Consumer” application or by calling At 600545555.

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