Real-name ticket purchase and anti-climbing technology, Beijing Universal Resort takes various measures to prevent illegal ticket scalping
Beijing News (Reporter Li Zheng) Recently, false information about ticketing products of Universal Beijing Resort has appeared on the Internet platform.
A reporter from the Beijing News learned that Universal Beijing Resort has formulated a number of preventive management measures, closely cooperating with relevant government departments and law enforcement agencies to investigate and crack down on any violations of laws and regulations, reselling tickets and infringing on the legitimate rights and interests of consumers through fraud or false propaganda. The behavior of "zero tolerance".
The specific measures are as follows:
• Universal Beijing Resort and relevant government departments set up a special joint working group to conduct real-time monitoring of online and offline clues of suspected illegal resale or consumer fraud since the launch of the pressure test, and timely summarize the clues of the case to the relevant Law enforcement agencies report cases and closely cooperate with law enforcement agencies in actively investigating and punishing behaviors that disrupt normal market order and infringe on consumer rights and interests.
• Actively communicate with third-party platforms that have found suspected illegal reselling or fraudulent information, and investigate and deal with suspected illegal content and accounts in accordance with the rules of the third-party platform.
• Beijing Universal Studios theme park tickets adopt the real-name ticket purchase mechanism.
After consumers bind their identity information, real-name verification is used in multiple links such as online ticket purchase, park reservation, and on-site ticket inspection. Tickets cannot be resold or transferred after purchase.
In addition, at the entrance of the theme park, the real-name ticket inspection is carried out with the use of portrait comparison technology, and we will try our best to ensure that each ticket can be traced back to the source of the ticket purchase.
For tourists who choose not to use portrait comparison to enter the park, they also need to enter the park after the staff has verified their ID information.
• Strictly manage sales channels. In addition to restricting partners through agreements and taking timely actions in accordance with relevant laws for violations, they also conduct unified management of the inventory of related ticketing products in the sales management system to prevent ticket hoarding and scalping.
In addition, the official App and the official WeChat applet of Universal Beijing Resort use anti-climbing technology to prevent scalpers from grabbing and hoarding tickets through illegal procedures before the peak date of play.
At the same time, the sales system, official apps and small programs will continue to learn from market experience and optimize the ticket purchase verification process and methods.
• Beijing Universal Resort strictly implements internal management and strictly prohibits employees from participating in resale and reselling activities.
Regarding violations confirmed retrospectively through the real-name system, once discovered, the relevant employees shall be dismissed or other serious disciplinary sanctions.
Tips:
Universal Beijing Resort solemnly reminds visitors that Universal Studios Beijing theme park tickets adopt real-name ticket purchase and ticket verification mechanisms. To protect your own legal rights, please book and purchase tickets from official and officially authorized channels. The official channels include: Beijing Official App, Mini Program, Customer Contact Center, Fliggy Official Flagship Store and Official Authorized Partners of 21 Travel Channels of Universal Resorts.
Once the tickets are sold, they can only be used by the person bound with a valid ID, and cannot be transferred or resold in any form.
Visitors buying tickets from informal channels are at risk of being fraudulent or unable to enter the park.
Visitors are requested to be alert to related risks in order to avoid losses.