<Anchor>



Unbeknownst to me, a report came in that my house had two internet lines connected. So, this informant filed a lawsuit, and even though the court ordered the mobile communication company to compensate, the company has not paid the money for 10 months.



The report was covered by reporter Kim Ki-tae.



<Reporter>



Choi Jang-won replaced his wife's smartphone at a dealership in Uijeongbu five years ago.



The agency employee said, "If I change the Internet that I am using under Mr. Choi's name to my wife's name, I will treat it as a new subscription and give you a gift of bundled products."



In April of last year, Choi applied for internet suspension ahead of the move, but the fee was still charged, so he checked with SKT and confirmed the absurd fact.



Two internet lines were connected in the names of Mr. Choi and his wife.



The fee was doubled for 3 years and 7 months.



[Jangwon Choi / Victim of 'duplicate billing': I can refund up to one year's worth. I didn't raise any objections, I didn't sue, I said that. I feel unfair and betrayed.]



Mr. Choi filed a lawsuit, and the court decided to recommend that "SKT pay 1,01,158 won to Choi."



However, since 10 months have passed since the court decision, SKT has not made any compensation.



SKT stipulates in the terms and conditions, "We will guide you so that the same address does not have a problem of double billing, and if there is a duplicate charge, we will refund."



Now SBS will then covering SKT said, "was the implementation of the recommendations decided delay to procedural problems," he said I promptly remedy and will group fully prepared to prevent a recurrence said that "



[choejangwon / Duplicate Billing 'victims: a mistake If I admit it and refund it, I go to court for something that could have been overlooked. There is no response. I think it is too embarrassing.]



Among the damage relief cases that the Korea Consumer Agency has received in the past three years related to high-speed Internet, contract related issues including duplicate line problems The damage is 67%



(Video editing: Lee So-young, VJ: Jung Min-goo)