On August 24, Ping An Health Medical Technology Co., Ltd. (stock abbreviation "Ping An Good Doctor") announced the 2021 interim results report.

During the reporting period, Ping An Health maintained a good growth momentum, with balanced development of all sectors, with total revenue of 3.818 billion yuan, a year-on-year increase of 39.0%.

　　Among them, medical services increased by 50.6% year-on-year, and contributed revenue of 1.067 billion yuan; consumer medical services increased by 66.1% year-on-year, and revenue was as high as 714 million yuan.

The number of registered users of the company reached 400 million, an increase of nearly 55 million over the same period in 2020.

Ping An Health Medical Technology Co., Ltd. Announces 2021 Interim Results

　　The rapid growth of medical services has reached 400 million registered users

　　It is reported that Ping An Health continued to increase investment in the three strategic upgrade directions of capabilities, services, and channels. Medical services continued to grow at a high speed, contributing revenue of 1.067 billion yuan, a year-on-year increase of 50.6%.

Consumer healthcare has entered the post-epidemic recovery phase, with revenue increasing by 66.1% year-on-year to RMB 714 million.

Driven by the rapid growth of core business, Ping An Health's mid-year operating income reached 3.818 billion yuan, a year-on-year increase of 39.0%.

　　Currently, Internet medical care has become the new normal for residents to see a doctor.

Benefiting from the improvement of users' awareness and trust in Internet diagnosis and treatment services, the company's Internet platform core operating indicators also performed well.

As of June 30, 2021, the number of registered users of the company reached 400 million, an increase of nearly 55 million over the same period in 2020, a growth rate of 15.7%; the cumulative number of paying users in the past 12 months reached 32.1 million, a year-on-year increase of 69.6% .

　　Focus on three major specialties and four major scenarios to build "one person, one doctor"

　　In the first half of 2021, the operation of Ping An Health Specialist has achieved initial results, focusing on the three major specialties of dermatology, traditional Chinese medicine, and obstetrics and gynecology, with more than 100 specialist doctors, and simultaneous incubation in multiple directions such as ophthalmology, pediatrics, internal medicine, and surgery.

With the help of our own medical team 7*24 hours a day service and the authoritative guidance of external famous doctors, users can experience various services such as consultation, prescription, medication guidance, report interpretation, follow-up care, etc. without leaving home.

　　Ping An Health uses the advanced online hierarchical diagnosis and treatment concept to define about 2,000 of its own medical team as “medical-knowledge account managers”, and coordinate and arrange online-to-offline medical and health-related services for customers, creating a “time-saving and labor-saving” approach. , Worry-free and money-saving" user experience, and strive to provide each customer with an exclusive general practitioner who "one person, one doctor" will accompany for life.

Reach customers through the four scenarios of health management, sub-health management, disease management, and chronic disease management, and help each user generate an electronic file covering its entire life cycle.

　　In addition to its own medical team, Ping An Health has vigorously expanded its external doctor resources, about 70% of which come from tertiary hospitals.

More than 450 famous medical studios have been launched, and the "dual medical model" has been adopted to increase the utilization rate of high-quality medical resources. In the past six months, user satisfaction has exceeded 99%.

　　Further expand customer acquisition channels to empower Ping An Group's "warm finance"

　　It is understood that as an important flagship platform of Ping An Group’s medical and health ecosystem, Ping An Health focuses on the conversion of high-value users through financial channels and corporate customer channels, carrying the connection of thousands of households through medical and health services, and empowering the group’s "warm finance" Important mission.

Ping An Health will further extend its customer acquisition channels from insurance channels to comprehensive financial channels such as Ping An Bank and Ping An Puhui. Through medical and health membership products, medical examination services, health management services, etc., it is deeply integrated with Ping An Group’s financial business, providing high value for the group Comprehensive financial customers provide full life cycle services and channel traffic in the most efficient way.

　　On the corporate client side, Ping An Health conducts special product customization based on the needs of employers and employees for medical services and health-related services by in-depth understanding of the needs of corporate employers and employees.

Not only does it effectively reduce the cost of medical treatment for employers, it also adds a customized health management plan for employees, becoming the health partner of employers and the health guardian of employees.

　　Actively explore medical O2O to establish a full-course diagnosis and treatment system before, during, and after diagnosis

　　According to reports, in the Internet hospital channel business, Ping An Health gradually explored a clearer development path.

While improving online service capabilities, continue to improve the offline medical service network, fully integrate the existing massive medical resources, doctor resources, and traffic resources with influential offline public hospitals, and actively explore the possibility of O2O with offline hospitals In the direction of docking, the whole process of online and offline connections is realized, and a whole-course diagnosis and treatment system for patients before, during, and after diagnosis is established.

　　As of June 30, 2021, Ping An Health has obtained self-built Internet hospital qualifications in 10 cities, and has reached agreements with 205 hospitals to jointly build Internet hospital platforms.

　　In the future, Ping An Health will take national and regional head hospitals as the core of its development. In the short term, it will use online prestigious hospital zones, specialty centers, O2O specialty service packages, etc., and long-term online platform operations, hierarchical diagnosis and treatment services, and medical insurance payments. In other forms, the cooperation chain with offline medical institutions is effectively configured to form a deep and cooperative relationship. Explore the city as a unit, with the top three hospitals as the leader, and based on many co-constructed hospitals, starting from the direction of medical O2O, and establishing an urban medical ecological network.