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CEO of Merge Plus, who suffered a large-scale refund, spoke for the first time in an interview with us. I apologized for the lack of response and made it clear that I would like to refund, but the feasibility is a question mark.



Reporter Jeong Da-eun.



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Merge Plus CEO Kwon Nam-hee apologized to customers for being inexperienced in responding to point refunds.



[Gwonnamhui / merge plus representatives: to be an online refund wateotgo a situation where the entire business failure, by the lack of the correspondence in this process seems to be gave by weighting the customer Dear anxiety -



much to some people also itdamyeonseo and refunding It was not disclosed whether the money was returned or how it will be refunded in the future.



He said he would continue to refund once business normalizes, suggesting that prompt refunds may be difficult at this time.



[Kwon Nam-hee/Merge Plus CEO: I would like to ask you to give me time and opportunity to save the service and concentrate.]



Regarding the profit model that was suspected, it was explained that the company tried to increase profits by collecting people through the platform and receiving commissions in proportion to affiliate sales. I did.



[Gwonnamhui / merge plus representatives: 10,000 won, and the boss even profit when jeonghaeseo the price in 8000 won than selling more heat-old to be selling more, wanted to interested locking effect as a subscription model]



soon, plus the last two years, The half-sold Merge Point was 317.7 billion won, much more than was known.



CEO Kwon claimed that this incident occurred while the net loss rate was gradually decreasing.



Merge Plus started discussing regulations with the Financial Supervisory Service in December last year.



[Kwon Nam-hee/Merge Plus CEO: I think it started around the end of last year. The person in charge has been preparing, and this year, the various requirements were met and the requirements were very difficult and many.] The



discussion started with the issue of partnership with a credit card company, but the fact that the existing business model can also be subject to the Electronic Financial Act has been It floated to the surface around July, CEO Kwon said.



It can be pointed out that the FSS was able to respond more quickly.



CEO Kwon said that he is trying to normalize the business by attracting external investment, but the outlook for experts is not bright.



It will not be easy to attract large-scale investment in a situation where trust is broken.



CEO Kwon said that he first settled the amount of points used at the small restaurants with which it was affiliated.



(Video editing: Yoon Tae-ho, VJ: Jung Min-goo)