Chinanews client, Beijing, August 11 (Reporter Li Jinlei) The incident of "Ali female employee being violated by drinking alcohol" continued to ferment, and the hotel involved was also picked up.
Apply for a room card in violation of regulations? Hotel denies
According to the self-report of a female Ali employee, after being drunk, colleague Wang Mouwen sent her to the hotel room, and then Wang Mouwen went to the front desk of the hotel to secretly obtain the room card, and entered the room four times.
Whether the hotel has the problem of handling the room card in violation of regulations, this detail has aroused public attention.
On August 10th, "Ali's female employee involved hotel is Atour Light House" on the hot search.
On the evening of August 10th, Atour Group issued a statement stating that the incident occurred at the Atour Light House Hotel, Jinan West Railway Station International Convention and Exhibition Center, under Atour, and the company established a working group immediately after the incident.
Atour Group statement.
However, Atour Group stated that
after verification, the front desk staff's operating procedures have complied with the relevant standard procedures and regulations of the hotel accommodation industry, and there is no illegal production of room cards.
Relevant audio and video materials have been submitted to the police
.
The statement stated that the store has cooperated with the lady and the police in the entire investigation and evidence collection at the first time, and provided all audio and video materials and testimony.
The incident is still being investigated by the police, and the store will still fully cooperate with the police. The specific details cannot be disclosed to the public at present, and all information published by the police shall prevail.
However, Atour Group’s statement was questioned by netizens: "There is no violation of regulations, how did the room card come from?"
The official website of Atour Group.
Netizens broke the news that they were opened with a room card in the middle of the night in Atour
Atour Group, namely Shanghai Atour Business Management (Group) Co., Ltd., was established in 2013.
According to its official website, it owns six major accommodation brands: ATHOUSE, Atour S Hotel, ZHotel, Atour Hotel, Atour X Hotel, and Qingju.
Some netizens broke the news to Chinanews.com that when they were staying at Atour, they had experienced the frightening experience of someone taking their room card to open the door in the middle of the night.
Su An (pseudonym), who works in Beijing, told a reporter from Chinanews.com that he went to Xi’an on a business trip on June 9 this year and stayed at the Atour S Hotel at the South Gate of Xi’an. However, at about 12 o’clock in the middle of the night, a man suddenly used his key card at the door of the room. It opened on the outside, but there was a door chain hanging inside. He was stopped outside, just muttering in his mouth and left.
Su An, who was not asleep at the time, went downstairs to talk to the front desk, but the front desk staff was incoherent, saying that he was new here, and gave the key card if he didn't figure it out.
The next day, the store explained that the man who opened the door was a friend of the guest in the room the previous night, but the guest the previous night had already checked out. The man did not know that his friend had checked out and came to the hotel again. Find someone.
What made Suan strange was that “the
front desk did not verify the room occupancy status, but also gave the room card to the man without confirming the room’s occupancy
.” In the end, the hotel’s solution was to refund the room fee, hopefully Su An don't want to call the police.
"They didn't explain why they would make a door card for a friend of a guest who has already checked out."
Netizens broke the news that they were opened with their room card in the middle of the night, and the Atour store eventually refunded the room fee.
Is the hotel responsible? Lawyer's Statement
Zhang Qihuai, a lawyer from Beijing Lanpeng Law Firm, told a reporter from Chinanews.com that the hotel implements real-name registration, and temporary guests also need to register to enter other people's rooms.
“If the male boss’s identity information is used to register the room of a female colleague, the hotel is seriously at fault. If the female employee is sexually assaulted, the hotel has an inescapable responsibility.” Zhang Qihuai said.
The financing history of Atour Group.
Atour Hotel has repeatedly sought to be listed but failed
Atour Hotel disclosed the prospectus this year and planned to be listed on the Nasdaq, but suddenly "stranded" on the eve of the listing.
Prior to this, Atour Hotel had twice planned to land in A shares, but they failed to make the trip.
According to the prospectus, Wang Haijun, co-founder and CEO of Atour Hotel, holds 31.3% of the shares and is a major shareholder.
As of March 31, 2021, the Atour Hotel network covers 131 cities in China, with 608 hotels.
According to data from Tianyan Check, Atour Hotel has completed multiple rounds of financing before. Investors include Legend Capital, Dehui Capital, Ctrip (Qunar), and former Alibaba CEO Lu Zhaoxi.
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