Due to the spread of the new coronavirus infection, the number of telecommuting and online classes has increased, so the operating company of the video conferencing system "Zoom", which has spread rapidly, is an American company that handles cloud services for call centers. The company announced that it will acquire the product in Japanese yen for more than 1.6 trillion yen, and plans to aim for long-term growth by strengthening the service content.
Zoom announced that it will acquire the US "Five 9", which handles cloud services for call centers, for $ 14.7 billion, or about 1.6 trillion yen in Japanese yen, by the 19th.
Five 9 has strengths in cloud services that can respond to customers even when working from home, and Zoom aims to strengthen the service content by combining it with its own video conferencing system.
Regarding this acquisition, Zoom said, "We are continuously looking for ways to strengthen our platform, which is a natural process for increasing customer satisfaction," and we are looking forward to the synergistic effect of the acquisition. I will.
In the United States, the spread of vaccines has led to widespread movements to resume office work and school, and it will be interesting to see if this acquisition will lead to long-term growth for Zoom.