China News Service, July 13th. Wang Yuehan, deputy director of the Business Research Department of the Development Research Center of the State Post Bureau, introduced on the 13th that the China Express Development Index in June 2021 was 390.0, a year-on-year increase of 7.1%.
The State Post Bureau held a special press conference on the "Report on China Express Development Index for June 2021" on the 13th.
At the meeting, Wang Yuehan pointed out when interpreting the report that after calculation, China's express delivery development index in June 2021 was 390.0, an increase of 7.1% year-on-year.
The development scale index, service quality index, and development capability index were 355.1, 697, and 218.8, respectively, with year-on-year growth rates of 19.5%, 4.5%, and 1.1%.
The development trend index was 86.9, a slight decline year-on-year.
The industry as a whole shows the characteristics of stability while improving, and stability while improving quality.
Data Map: The courier arranges items.
Photo by Yin Liqin
In June, the express development scale index was 355.1, a year-on-year increase of 19.5%.
In terms of sub-indices, express delivery business volume and business revenue are expected to grow by about 26% and 12% respectively.
In the first half of the year, the express delivery business volume and business revenue are expected to be close to 50 billion pieces and 480 billion yuan, a year-on-year increase of about 45% and 27% respectively.
In the second quarter, the industry growth rate returned to 27%, which was the same as the growth rate in the same period in 2019.
In June, the express service quality index was 697, an increase of 4.5% year-on-year.
From the perspective of sub-indices, the effective appeal rate of express delivery is 0.2 parts per million.
User satisfaction with express delivery services was 79.5 points, a year-on-year increase of 1.1 points.
The 72-hour punctuality rate in key areas was 77.9%.
This was an increase of 0.4% year-on-year.
Wang Yuehan pointed out that in the first half of the year, the service quality of the industry continued to improve, and the time limit increased steadily, mainly due to the following aspects: First, the technology guarantees flexible and efficient peak services.
Express companies have increased their investment in smart distribution equipment, smart cloud warehouses and other equipment and facilities, and through "intelligent routing" + "AI judgment map", digital "housekeeping", "real-time monitoring" + "data cube", "pre-sale speed "+"Kunlun" system and other big data and artificial intelligence technologies to achieve accurate front-end prediction, advance warehouse placement, mid-end real-time tracking, fast response, dynamic back-end docking, and high-quality assurance.
With the support of science and technology, the flexibility, efficiency and accuracy of delivery services have been significantly enhanced.
Second, service upgrades boosted the quality and growth rate of agricultural products delivery.
Express companies have fully upgraded the full-link fresh food delivery service plan to ensure the diversified needs of different types of customers and satisfy consumers for a faster, better and more intimate fresh food express experience.
The third is to improve the express delivery service system for people's livelihood.
In the first half of the year, the express delivery industry served approximately 600 million users per day on average, which made it easier for people to benefit business and smooth circulation.
The express delivery service system for people's livelihood is becoming more and more perfect. Convenience projects such as the delivery of nucleic acid test reports and the "package has something to say" customized service for the Spring Festival will bring more convenience to users.
According to reports, in June, the express delivery capability index was 218.8, a year-on-year increase of 1.1%.
In terms of sub-indices, supporting online retail sales is expected to be nearly 900 billion yuan; the density of urban and rural outlets and labor productivity have steadily increased.
In the first half of the year, the online retail sales of express delivery support is expected to be close to 50 billion yuan, accounting for about 23% of the total retail sales of consumer goods.
Wang Yuehan said that in the first half of the year, the improvement of express delivery capacity was mainly reflected in the following aspects: First, the acceleration of infrastructure construction.
In order to effectively meet the needs of industry development, express companies continue to increase the construction of distribution centers and express logistics parks, consolidate the network foundation, expand the layout of production warehouses, and improve the support capacity of hubs. There are dozens of smart companies in Xingtai, Chaozhou, Yinchuan, Meishan, Nanning and other places. The warehouse, 5G warehouse, and cold chain warehouse were put into production, construction, and start-up operations.
The second is to accelerate the optimization of comprehensive transportation capacity.
Express companies continue to improve their comprehensive transportation capabilities, actively expand the scale of road transport vehicles, increase high-speed rail express services, encrypt international aviation networks, open the first China-Korea shipping e-commerce special delivery, and enhance multimodal transport development capabilities.
It will play an active role in smoothing the international supply chain and accelerating the process of promoting enterprises to upgrade to the high-end of the value chain.
The third is the continuous strengthening of international service capabilities.
The pace of express delivery to the sea has accelerated, and the overseas delivery and supply have been continuously improved by opening roads, railways, cold chains and other international transportation lines, innovating aviation and shipping container booking services, opening international franchise outlets, and providing end-to-end cross-border logistics services. Chain service capabilities to provide foreign users with convenient services such as door-to-door pickup, convenient delivery, one order to the end, and real-time tracking.
Fourth, the ability to guarantee emergency supplies has been significantly enhanced.
On the basis of summing up last year’s anti-epidemic experience, the express delivery industry has continuously optimized its emergency response mechanism and improved its emergency protection plan. It has rushed to assist in the epidemic in Hebei, Anhui, Guangdong and other places and the Qinghai earthquake, multi-party cooperation, joint efforts, and delivery of batches Relief materials effectively ensure the safety and smoothness of delivery channels, and play an active role in ensuring the smooth flow of anti-epidemic and disaster relief.
In addition, Wang Yuehan introduced that in June, the development trend index was 86.9, a year-on-year decrease of 13.1%.
The second half of the year will enter the peak season of express delivery, and the development potential is expected. It is estimated that the express delivery business volume will grow by about 27% in July.