The ANA ticket reservation site has been unable to make reservations, changes, or cancellations since the night of the 12th, but it was almost restored before 7:00 am on the 13th.
According to ANA, a problem occurred on the ticket reservation site around 5:30 pm on the 12th, and after that, when clicking the button to search for a ticket, an error was displayed, etc. Ticket reservation, change, cancellation, etc. Can no longer be done.
Restoration work was carried out by ANA, and it was almost restored before 7:00 am on the 13th, half a day after the outbreak.
However, some functions are still unavailable.
Tickets that have already been purchased will not be affected, and reservations that were due for purchase up to 12 days will be extended to 13 days.
ANA is investigating the cause of the problem, saying, "We deeply apologize for the inconvenience caused to our customers."