A meeting of experts from the Ministry of Internal Affairs and Communications on the management reform of Japan Post has put together a draft report stating that new services such as watching over local residents should be developed by utilizing the network of post offices nationwide and a huge customer base.
The Japan Post Group has been discussing management reforms at a meeting of experts from the Ministry of Internal Affairs and Communications, as the number of mainstay mail items is on the decline, and on the 10th, a draft report was compiled.
According to this, it is necessary to develop new services that utilize data as an "information bank" by making the most of the strength of having a network of about 24,000 post offices nationwide and a huge customer base.
Specifically, the company and local governments should collaborate with customers to obtain their consent before using it to monitor local residents and conduct remote medical examinations.
In addition, the Ministry of Internal Affairs and Communications, which supervises the Japan Post Group, should have a place to consider how much personal information of customers can be used to formulate guidelines.
In response to this, the Japan Post Group has a policy of considering new services in the future, and the issue is whether it can be grown into a pillar of profit while protecting personal information.