China News Service, May 8th. According to the website of the State Administration for Market Regulation, on March 15 this year, the CCTV 3.15 evening party exposed clues to cases of infringement of consumer rights and interests. The State Administration for Market Regulation attaches great importance to it and immediately conducts special research and deployment, and organizes clues to the case. The relevant regional market supervision departments involved shall strictly and promptly investigate and deal with them in accordance with laws and regulations.
Local market supervision departments take the initiative to strengthen departmental collaboration, and severely crack down on illegal activities that infringe on consumers' legitimate rights and interests.
In order to respond to social concerns in a timely manner, the investigation and handling of the clues of the case are now notified as follows:
1. Search engine suspected of illegal advertising
The Beijing Municipal Market Supervision Bureau determined that 360 Search did not verify the contents of the advertisements and published false and illegal advertisements, and imposed a maximum fine of 2 million yuan in accordance with Article 55 of the "Advertising Law".
The Guangzhou Municipal Market Supervision Bureau of Guangdong Province investigated and determined that UC Browser had published multiple false and illegal advertisements, confiscated 13,500 yuan of advertising expenses according to law, and imposed a combined penalty of a number of violations of 2,078,200 yuan.
The Chengdu Municipal Market Supervision Bureau of Sichuan Province confiscated advertising expenses and fined Chengdu Longqing Network Technology Co., Ltd., the advertising operator exposed to the show, with a total fine of 1.806 million yuan; and imposed a fine of 1.29 million yuan on the advertiser, Chengdu Zongnan Hospital.
The Market Supervision Bureau of Taiyuan City, Shanxi Province imposed administrative penalties on the two illegal acts of the advertising operator Shanxi Jinshangxun Network Technology Co., Ltd. that were exposed at the party in accordance with the law, with a total fine of 92,500 yuan.
The Market Supervision Bureau of Yuhua District, Changsha City, Hunan Province confiscates advertising fees and fines Hunan UC browser advertising agency Hunan Tengma Xintu Network Technology Co., Ltd. in accordance with the law, with a total fine of 153,000 yuan.
The Market Supervision Bureau of Hefei City, Anhui Province fined Anhui 360 search advertising agency Anhui Tenshi Information Technology Co., Ltd. and Anhui Shuozhi Information Technology Co., Ltd., an UC browser advertising agency in Anhui Province, respectively in accordance with the law, and imposed a fine of 40,000 yuan on relevant medical institutions. Investigation of illegal advertising activities.
The Shanghai Jingge Network Technology Co., Ltd., Shanghai Qisou Network Technology Co., Ltd., and Shanghai Yisheng Culture Media Co., Ltd. were exposed at the party for publishing false and illegal advertisements. After an investigation, the Shanghai Municipal Market Supervision Bureau plans to severely penalize them in the near future.
2. The problem of using waste steel bars to produce "slimming" steel bars
The task force of Jieyang City, Guangdong Province investigated the Guangdong Kaisheng Iron and Steel Industry Co., Ltd. (verified as "Guangdong Zhongtai Iron and Steel Industry Co., Ltd.") that was exposed at the party in accordance with the law. Up to now, a total of 114 persons involved in the case have been arrested, of which 34 are under criminal detention. (11 arrested), frozen 29.24 million yuan of funds involved, seized 4 production sites, 795 tons of problematic steel bars, and a batch of waste steel bars. Business licenses are being revoked.
3. Overhaul of minor illnesses of famous watches
In accordance with the relevant provisions of the "Consumer Rights Protection Law" and the "Measures for the Punishment of Acts in Violation of Consumer Rights and Interests", the territorial market supervision department shall impose severe penalties on minor diseases and major repairs of famous watches.
The Beijing Municipal Market Supervision Department imposed a maximum fine of 500,000 yuan on Laistar (Beijing) International Optical Technology Co., Ltd.; and imposed a fine of 500,000 yuan on Beijing Hengshida Watch Sales Co., Ltd. for failing to provide services as agreed and for false propaganda. Yuan and a total fine of 1 million yuan.
The Guangdong Provincial Market Supervision Department confiscates 11,820 yuan of illegal income and fines 118,200 yuan from the famous watch repair center of Guangzhou Fortune Plaza; confiscates 15,350 yuan and fines 153,500 yuan of illegal income from the famous watch repair center of Guangzhou Onelink International Center; imposes a fine of 153,500 yuan on Guangzhou World Trade Tower The watch repair center confiscated 11,270 yuan of illegal income and a fine of 112,700 yuan; for the Shenzhen Jingji 100 watch repair center for failing to provide services as agreed, the illegal income was confiscated 11,600 yuan, a fine of 18,600 yuan, and a fine of 500,000 yuan for its false propaganda , The total fines and confiscated amounts to 520,46 million yuan.
The Hunan Provincial Market Supervision Department confiscated 11,690 yuan of illegal income from Beijing Jingshi Hengda Watch Co., Ltd. Hunan Branch in accordance with the law, and imposed a 10-times fine of 116,900 yuan on the illegal income, with a total fine of 129,590 yuan.
Fourth, Changan Ford and Infiniti transmission problems
The State Administration of Market Supervision immediately organized the State Administration’s Defective Product Management Center and the Chongqing Municipal Market Supervision Bureau to carry out work, interviewed the two companies involved, and urged the companies involved to conduct self-inspection immediately, actively rectify and reform, and take effective measures to protect the legitimate rights and interests of consumers.
Changan Ford promised to take repair measures such as free replacement of rusty parts, adding drainage cuts, and installing vent elbows to solve the transmission problem; open a quick maintenance channel, and professional maintenance personnel will provide consumers with free maintenance; for the previous transmission rust problem Consumers who repair at their own expense at authorized dealers will refund the repair costs; extend the warranty period of the transmission involved to "10 years or 240,000 kilometers."
Infiniti (China) has opened an "exclusive customer service" hotline, which provides 24-hour service for users to consult and learn more information; for consumers who repair or replace transmissions at their own expense at authorized dealers during the warranty period, relevant expenses will be refunded; QX60 transmissions will be imported The warranty period is extended to "8 years or 200,000 kilometers".
Regarding whether the exposure issue involves safety hazards, the State Administration for Market Regulation is currently organizing defect investigations. If it is confirmed that the product has safety hazards, it will promote the implementation of recalls and eliminate safety hazards.
5. "Clenbuterol" mutton problem in Qingxian County, Hebei Province
The local market supervision department actively cooperates with the agricultural and rural areas and the public security departments to investigate and deal with related cases.
The Hebei Provincial Market Supervision Department has ordered the cancellation of the food business license of Hebei Tianyi Meat Industry Co., Ltd. according to law.
The market supervision department of Zhengzhou City, Henan Province, together with the public security, agriculture and rural areas, carried out investigations, focusing on inspections of beef and mutton operators' inspection and quarantine certificates, request for certificates and invoices, and sent samples for inspection. No unqualified products were found in the inspection.
The Tianjin Municipal Market Supervision Department organized a comprehensive investigation of mutton. Two batches of mutton from 2 market entities in Jinghai District were found to have "clenbuterol" and a case has been filed for investigation.
After investigation, the two market entities both purchased from the same wholesaler, sealed the problematic mutton, and transferred the wholesaler to the public security agency.
6. The collection, leakage and theft of personal information by operators
In response to clues to cases involving businesses collecting face recognition information without consumer consent, recruitment websites suspected of leaking job applicant information, mobile phone cleaning software stealing personal information, and other clues, the relevant regional market supervision departments fully cooperate with public security, cybersecurity and informatization departments to do a good job Investigation and punishment work to form a joint force for law enforcement.