China News Service, April 27. According to the WeChat official account of the Ministry of Transport, since January 22 this year, the Ministry of Transport has guided Didi Chuxing, Shouqi Ride-hailing, Cao Cao trips, T3 trips, Meituan taxis, and Wanshun taxis. Major platform companies such as Cars, AutoNavi Maps, Dida Travel, and Shencheng Travel have successively launched the "one-click car-hailing" function to provide fast car-hailing and priority order dispatching services for the elderly, and strive to solve the problem of the elderly in the face of smart technology. The travel problems that have arrived.
Up to now, the "one-click ride-hailing" function of major platform companies has completed more than 3 million orders for senior passengers.
Data map: A passenger prepares to take a taxi.
Photo by China News Agency reporter Shang Zeyang
According to reports, various platform companies actively fulfill their social responsibilities and attach great importance to the development, promotion and application of the "one-click ride-hailing" function.
specific methods:
One is to attach great importance to it.
Platform companies such as Didi Chuxing, Shouqi Car-hailing, and Cao Cao Chuxing have set up special teams for projects under the command of the chairman or general manager to concentrate resources to accelerate the promotion.
The second is the optimization function.
Meituan Taxi, Tide Travel, Wanshun Taxi, T3 Travel and other platforms have the "one-key taxi call" function. You don't need to enter the starting point and end point, and you can call a taxi by clicking the button, achieving minimal operation.
The third is innovation.
Didi Chuxing has launched 400 national taxi-hailing calls in its WeChat applet, Shouqi car-hailing has opened 114 taxi-hailing services in Beijing, and AutoNavi Maps provides "one-click calling" at more than 500 taxi stations in Beijing. “Car” scan code to call a car service, and continue to enrich the way of car-hailing service for the elderly.
The fourth is to increase publicity.
Each platform company conducts publicity through multiple channels to let the elderly understand the "one-click ride-hailing" function.
Shencheng Travel has cooperated with many communities in Shanghai to set up "Smart Travel Class for the Elderly" to help the elderly master the operation of the "one-click ride-hailing" function, face-to-face understanding of needs and suggestions, and continuously optimize and upgrade services.
In the next step, the Ministry of Transport will guide local transportation authorities, cruise taxi companies and major platform companies to continuously improve the service level for aging according to the needs of elderly passengers for taxi travel.
First, continue to optimize the "one-click taxi" function of relevant platforms, expand payment methods, and make it more convenient for the elderly; second, promote the application of 95128 car-hailing service phone numbers across the country, and encourage cruise taxi companies and platform companies to participate in local 95128 calls Operational services to provide elderly passengers with telephone appointments or instant car-hailing services; the third is to guide cruise taxi and online car-hailing drivers to improve service quality to ensure that the elderly can travel comfortably.