A strong indication of business revival and Dubai's position as a global business center

5 million transactions completed by Dubai Customs during the first quarter, with a growth of 20%

  • Customs data recorded 24% growth to reach 4.47 million customs declarations in the first quarter.


  • Abdullah Al Khaja: "Dubai Customs is keen to open broad trade horizons with Dubai's trading partners."


Dubai Customs revealed in recent statistics that the customs transactions completed during the first quarter of this year recorded five million transactions, equivalent to double the number of transactions for the same period in 2019, with a strong growth of 20%, compared to four million transactions for the first quarter of 2020. This is a strong indication of the recovery of business, and the leadership position of Dubai as a global financial and logistical center.

The Executive Director of the Customer Management Sector at Dubai Customs, Abdullah Al-Khaja, said in a statement yesterday: “We will redouble efforts, target new global markets, and seek to attract foreign investments, to support the vision of the Dubai government towards achieving more economic openness and raising the value of Dubai's foreign trade to two trillion. Dirhams, during the next five years, according to the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and we will also work closely to implement the objectives of the project to develop the strategic plan for the Emirate of Dubai 2030, by building on what Dubai has achieved in its path Leading to become a regional and international center for global trade ».

He added: “The positive first-quarter indicators reflect a recovery in various economic sectors in the emirate of Dubai, and the emirate’s ability to quickly contain the effects of the global (Corona) pandemic, amid expectations that growth in economic performance will accelerate this year to 4%, taking into account the situation. The current and future outlook for the global economy, as the support measures launched during the pandemic contributed materially to the ongoing economic recovery efforts.

Customs declarations

Customs data recorded a growth of 24% to reach 4.47 million customs declarations during the first quarter of this year, at a rate of 50,000 customs statements per day, compared to 3.4 million customs statements for the same period last year, and it was at the forefront of the list of services provided by Dubai Customs. , Followed by a service for submitting a payment claim with 238.4 thousand claims, then a service for requesting certificates and reports of 141,8 thousand requests, then booking a customs inspection appointment of 76,7 thousand reservation requests,

Business registration application service has 59.6 thousand registration applications.

Smart systems

Abdullah Al Khaja pointed out that the remarkable growth in the number of customs transactions confirms the sustainability of the economy in the Emirate of Dubai and the country, as it reflects the accumulated experiences of Dubai Customs in developing smart services in which the department has invested over the past years, stressing that the department is moving forward with its strategic plan by reaching the completion of all transactions. Through the smart platforms that it has created and developed, as the percentage of transactions that took place through smart and electronic channels during the first quarter of this year reached 99.6%, with a total of five million transactions, of which 67.2% were for smart systems, with 3.4 million transactions, and 32.3% for electronic systems. With 1.6 million transactions, while the number of counter transactions decreased to 23.5 thousand only.

He added: “We have succeeded, with our concerted efforts and our distinguished partnership with the private sector, to pass the challenges posed by the (Corona) pandemic last year, and we look forward to achieving exceptional achievements in all sectors and customs operations, and we seek during the current year to play a major role in supporting the national economy, which awaits To witness a development boom as it approaches to host the activities of the (Expo 2020 Dubai) », stressing that Dubai Customs is keen, according to its plan (2021-2026), to enhance the experience of its customers, increase the return on their business, open broad trade horizons with Dubai's trading partners, and fulfill the requirements of the groups. Work and trade and increase their satisfaction and happiness with the procedures and services that it provides to them.

Electronic vehicle card

And in line with its efforts to consolidate the partnership with the private sector and stimulate the business of companies, Dubai Customs launched an initiative to grant the authority to print the motorized vehicle card for the car agencies accredited by the department. And Dubai Customs is constantly working on developing customs work, by upgrading the technologies and devices used in its customs centers, using the latest smart technologies and providing innovative customs services.

Dubai Customs seeks, through its e-commerce platform, to encourage companies and investors in e-commerce to establish regional centers in Dubai, in implementation of the leadership's directives to increase the share of companies in Dubai in the local and regional distribution of e-commerce.

In this context, the department recently signed a new cooperation agreement with the Jebel Ali Free Zone (Jafza), as well as joint agreements with "Dubai South" and "DAFZA", to enable it to receive e-commerce platform services, which supports the global role of Dubai and the UAE in general. In e-commerce.

Global conference

The trade sectors are awaiting the Fifth International Conference of the Approved Economic Operator, organized by Dubai Customs, in coordination with the Federal Customs Authority and the World Customs Organization, and its activities will start on May 25-27, where the conference will discuss the best commercial opportunities and discuss the mechanisms of trade growth, through foreseeing The future of commercial transformations, with the participation of more than 1500 specialists in the commercial and related sectors.

• 99.6% of the transactions that took place through smart and electronic channels during the first quarter.

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