(Look at China along the highway) Sanya, Hainan: Outlying island passengers line up to buy duty-free goods, a scene
China News Service, Sanya, April 10th, title: (Looking at China along the highway) Sanya, Hainan: Outlying island travelers line up to buy duty-free goods
Reporter Wang Xiaobin
With the popularity of the duty-free market on Hainan’s outlying islands, it is inevitable to queue up for duty-free shopping in Sanya.
The industry has launched a variety of service measures to enhance the shopping experience of passengers.
Sanya currently has four outlying island duty-free shops, including Sanya International Duty Free City and Hailv Duty Free City, which are responsible for the flow and sales of Hainan Island’s duty-free market.
In the second half of 2020, the sales of duty-free products on outlying islands in Sanya nearly tripled year-on-year, accounting for 75.4% of Hainan's entire province.
Due to the proper prevention and control of the new crown epidemic in China, Sanya's tourism industry has recovered rapidly.
Stimulated by favorable factors such as the new tax-free shopping policy on outlying islands, the crowds in the scenic spots have moved to the duty-free mall.
Passengers lining up in Sanya International Duty Free City.
Photo by reporter Wang Xiaobin
In Sanya International Duty Free City, people lined up to show their health green codes and enter the venue in an orderly security check.
For some well-known brand specialty stores in the duty-free city, when the passenger flow increases, the store will set up barriers and queue up to limit the flow.
"In order to ensure the shopping experience of the customers in the store, we have a'one-to-one' service, so we often have to ask the customers behind to wait outside the store." A certain brand sales specialist Xiao Guo said that the longest time when visitors enter the store, they have to queue four Hours later, additional staff were added. Nowadays, on non-holidays, people usually wait for half an hour to enter the store.
Passengers lining up in Sanya International Duty Free City.
Photo by reporter Wang Xiaobin
Queuing did not stop people's enthusiasm for consumption, but stimulated the desire to buy.
Chen Mao, a traveler from Jiangsu, said that his friend had planned a ring with a value of more than 4,000 yuan (RMB, the same below), but “after queuing into the store and found that it was out of stock, he bought a bracelet of more than 40,000 yuan.” .
Passengers lining up to pay in Sanya International Duty Free City.
Photo by reporter Wang Xiaobin
The high transaction rate has caused queues in the buying and picking process.
According to the current Hainan outlying island duty-free shopping policy, outlying island travelers including residents of the island must pick up the goods at designated areas such as airports and terminals after placing an order and paying in duty-free shops.
At Sanya Phoenix International Airport, in order to reduce the waiting time for passengers in the duty-free pick-up line, the airport added a duty-free pick-up point at the beginning of this year, increasing the number of pick-up windows from the original 18 to 38.
On social platforms, the tax-free shopping guides and travel guides about Sanya are welcomed together.
Among tourists traveling in groups, men who are not enthusiastic about shopping become queuing "tools."
The netizen "Oh Mai Mai Mai Ku" noticed that the duty-free shop queue is almost "a bunch of men, dominated by the woman on the other side of the phone throughout the whole process, and the on-site emergency supplementary knowledge: what is a box and what is a replacement core".
Not long after the doors opened for business on the morning of the 9th, some cashier counters in Sanya International Duty Free City appeared in line with passengers.
Photo by reporter Wang Xiaobin
The industry has launched a variety of measures to enhance the tax-free shopping experience.
In terms of the entire Hainan outlying island duty-free market, around New Year's Day this year, the number of duty-free shops increased from 4 to 9 at once, and outlying island tourists have more stores to choose from.
In Sanya International Duty Free City, popular brands have added counters to different floors to divert customers, changed the information desks into temporary checkout counters, and opened green channels for special groups such as pregnant women.
Hailv Duty Free City provides customers with free shipping services under the "post-delivery" policy.
The relevant person in charge of Hailv Duty Free City said that whether it is online or offline shopping, customers can choose the mailing service according to their own needs.
Before entering the duty-free city, passengers must line up to show their health code.
Photo by reporter Wang Xiaobin
A number of duty-free shops have developed Internet shopping malls to provide differentiated articles on rationing and preferential strategies to encourage travelers to shop online.
However, many travelers still like the experience and atmosphere of offline shopping.
A netizen called "I was caught by a fairy" on the social platform. It was too late for the duty-free shop to open at ten o'clock. "This posture is a bit of a supermarket queuing to buy discounted eggs."
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