The mobile phone company Rakuten Mobile has been in a state where others can see the list of user's contact information and the history of outgoing and incoming calls on its own calling application, and the Ministry of Internal Affairs and Communications seeks administrative guidance to prevent recurrence. The we.
According to Rakuten Mobile, in October of last year, one of the newly contracted users was able to see the name of another user who canceled the contract and a list of that person's contact information on the company's calling application "Rakuten Link". It was.
In addition, the following month, at least 15 users were able to view the list of other users' names and contacts, as well as the history of outgoing calls, incoming calls, and messages on the same app.
According to the Ministry of Internal Affairs and Communications, all the causes were system malfunctions, and the situation was resolved by the 8th, but the company did not announce it.
Regarding this, the Ministry of Internal Affairs and Communications has given administrative guidance to the company asking for recurrence prevention measures after drastically reviewing the way business management should be, saying that personal information and confidentiality of communications have been leaked.
The company entered the mobile phone business in April last year, but this is the seventh time it has received administrative guidance from the Ministry of Internal Affairs and Communications.
The company commented, "We apologize for the inconvenience and concern. We would like to review our business structure and thoroughly prevent recurrence."