<Anchor>



Hyundai-Kia's auto parts have not been supplied properly for over three months.



As we reported, almost all parts, from engine core parts to fuel filters, were in short supply, and reporter Han Sang-woo alone reported on how this happened.



<Reporter>



Vehicles are lined up at a maintenance shop in Seoul.



There are no parts and the vehicle is not being repaired properly.



[Maintenance company official: I'm crazy because I don't have parts, very.

I can't work now.

honestly…

.] The



situation is similar for other workshops.



[Maintenance company representative: Basically, it is a maintenance item that should be done, but if it does not, the consumer will (damage)]



Almost all parts such as basic exterior products such as side mirrors and bumpers, fuel filters and engine core parts are not supplied to maintenance companies nationwide I can't.



[Daegu maintenance company representative: Because this is worse than imported cars.

Because there is no side molding...

.] In some



cases, the vehicle cannot be repaired and the vehicle is parked without a contract.



[Hyundai and Kia customers: It's been almost a month.

In early January, it has been erected since then.]



The parts disruption of Hyundai and Kia has continued for over three months since last November.



Hyundai Mobis blamed it on its suppliers, saying that they are facing business difficulties and disrupting supply.



However, except for the fuel filter, the cause was its own problem.



At the beginning of this year, Mobis introduced an AS integrated system called'Maps', but from November, when it was in preparation for the introduction, there was confusion in inventory management, and after the introduction, it was completely disrupted and eventually was confused.



Mobis belatedly apologized.



[Hyundai Mobis Public Relations Team Leader: We formally apologize for the failure to preemptively prevent customer complaints, and we are currently putting all necessary resources to quickly solve problems such as support for suppliers and system improvement.] When the



computer system is As there is no promise of normalization, consumer discomfort from the parts disruption is expected to continue for some time.



(Video coverage: Kim Hyun-sang, video editing: Jeong Seong-hoon)