Of those, 3.1 million transactions are in 2020
"Smart Dubai": 12.3 million transactions via the "Dubai Now" application over 6 years
"Smart Dubai" emphasized its keenness to increase the diversity of services provided through the application.
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Hind Al-Nuaimi: “The total number of users of the application currently exceeds 650,000 customers.”
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"Smart Dubai" reported that the total number of transactions that were completed through the "Dubai Now" application, since its launch in 2015 until the end of last year (six years), amounted to 12.3 million transactions.
She indicated, to Emirates Today, that the Corona pandemic has greatly stimulated an increase in the use of the services of the "Dubai Now" application, as only the transactions completed during the year 2020 amounted to about 3.1 million transactions, pointing out that the total number of users of the application Currently, it exceeds 650 thousand customers, compared to about 500 thousand customers during the year 2019, while the number of services reached more than 120 services, belonging to 34 entities and institutions, compared to 89 services during 2019.
Number of transactions
In detail, the director of Dubai Now services at Smart Dubai, Hind Al Nuaimi, said, “The total number of transactions that have been monitored through the (Dubai Now) application has reached 12.3 million transactions, since the application was launched during 2015 until the end of last year. », Pointing out that the positive impact of using the“ Dubai Now ”application appeared remarkably during the“ Corona ”pandemic, as the total number of transactions completed only during 2020 reached 3.1 million transactions.
She explained that «the total number of users of the application currently exceeds 650 thousand customers, compared to about 500 thousand customers during the year 2019, which indicates the extent of increased demand for the use of application services at a growing pace during the past year.
Al-Nuaimi pointed out that «the number of services available on the application currently exceeds 120 services, compared to more than 89 services during the year 2019», pointing out that «the total number of agencies and institutions providing those services reached, finally, 34 entities, including 26 government institutions and the rest from private agencies ».
Variety of services
She added that “(Smart Dubai) is keen to increase the diversity of services provided through the application, which are currently divided into 12 different fields, the most prominent of which include security and justice, public transportation, payments and bills, visas and residency, driving vehicles, health, business and employment, education, housing. , In addition to charitable services and donations, which meets the different needs of customers.
Al-Nuaimi said that “Dubai Now application services are one of the important means that support the completion of various government transactions and services for dealers in a digital and intelligent manner, away from paper-based transactions, which has shown its importance greatly during the pandemic variables (Corona).” An actual model for individuals' transactions in the smart city, as it enables customers to conduct their services in various fields through one application, from any place or time, in a manner that saves time, effort and money, contributes to preserving energy and the environment and reduces congestion, and supports transformation and a growing change in the culture of individuals Types of comprehensive smart services ».
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