China News Service, December 28. According to the website of the Ministry of Industry and Information Technology, the Ministry of Industry and Information Technology has recently issued the "Special Action Plan for the Ageing and Accessibility of Internet Applications" (hereinafter referred to as the "plan").
The plan proposes to carry out the ageing and barrier-free transformation of major Internet industry websites and mobile Internet applications (APP) commonly used by the elderly and the disabled; the first batch of priority to promote the transformation of 115 websites and 43 APPs.
In terms of overall requirements, the plan proposes to mobilize the forces and favorable factors of all sectors of society extensively, and comprehensively adopt various methods such as administrative guidance, technical promotion, and credit evaluation to promote the ageing and barrier-free transformation of Internet websites and mobile Internet applications (APP). Solve the difficulties that the elderly and the disabled encounter in the face of smart technology, promote the construction of an information society that fully takes into account the needs of the elderly and the disabled, significantly improve the ageing level of Internet applications and the accessibility penetration rate, and increase the inclusion of the elderly and the disabled The well-being of all the people included.
For the elderly, more products with features such as large fonts, large icons, and high-contrast text will be introduced.
Encourage more companies to introduce simple and easy-to-operate interface modes to achieve multiple barrier-free functions such as one-key operation and text input prompts.
Improve the ability of dialect recognition to facilitate the use of smart devices by the elderly who do not speak Mandarin.
For the visually impaired, promote the compatibility of websites and mobile apps with screen-reading software, and solve the problems of "verification code" operation difficulties and unreadable button labels and picture information.
Promote enterprises to design and develop intelligent blind guide technology and functions.
For the hearing impaired, it is encouraged to add subtitles to the content information of Internet products to improve the compatibility with hearing aids and other devices.
Promote companies to provide online customer service and other alternative service methods to telephone customer service.
For people with physical disabilities, guide websites and mobile apps to support custom gestures, simplify interactive operations, and launch more Internet applications that meet the needs of physically disabled groups.
In addition, in view of the problem that there are many mandatory advertisements in the current Internet applications, which are easy to mislead the elderly, the old version, the care version, and the barrier-free version of the Internet website and mobile APP after the completion of the transformation will no longer have ad plug-ins, especially payment There will be no inductive buttons for such operations, so that various special groups can use it conveniently and safely.
The plan proposes the following key tasks:
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Carry out the adaptation and barrier-free transformation of Internet websites and mobile Internet applications (APP)
The plan emphasizes that the Ministry of Industry and Information Technology organizes the China Academy of Information and Communications Technology and the Internet Society of China to guide relevant basic telecommunications companies, Internet companies and other units to develop Internet websites and mobile Internet applications (APP) for ageing and barrier-free transformation.
Carry out the ageing and barrier-free transformation of major Internet industry websites.
In line with the actual needs of the elderly, the disabled and other groups, the "Guiding Opinions of the China Disabled Persons’ Federation of the Ministry of Industry and Information Technology on the Promotion of Information Accessibility" (Lianxinguan [2020] No. 146 of the Ministry of Industry and Information Technology) put forward the The public service websites closely related to the work and life of groups such as the disabled, etc. carry out ageing and barrier-free transformation.
The first batch of priority to promote the transformation of a total of 115 websites in 8 categories, including relevant national ministries and commissions and provincial people's governments, organizations of persons with disabilities, news media, transportation, financial services, social communications, life shopping, search engines (see attachment for the list of websites) 1).
The Internet Society of China assists basic telecommunications companies and website access service providers in accelerating the construction of the Internet accessibility service system, and continues to promote the healthy development of the Internet information barrier-free environment.
Carry out the ageing and barrier-free transformation of mobile Internet applications (APP) commonly used by the elderly and the disabled.
Based on the actual life experience of the elderly and the disabled, enrich the types and functions of mobile Internet applications (APP) that meet their needs, and comment on the "Guiding Opinions of the China Disabled Persons’ Federation of the Ministry of Industry and Information Technology on Promoting Information Accessibility" (Ministry of Industry and Information Technology) The ten major mobile Internet applications listed in Xinguan (2020) No. 146), the number of registered users exceeds 50 million, and the top 5 apps in the market share of similar products will be adapted for ageing and barrier-free transformation.
The first batch to give priority to promoting aging and barrier-free transformation in 6 categories, including news and information, social communications, life shopping, financial services, travel, medical and health, etc. (the list of APPs is in Annex 2).
China Academy of Information and Communications Technology assists Internet companies to implement the requirements of information accessibility standards during the development and design of mobile Internet applications (APP), and incorporate accessibility optimization into the daily maintenance process of products and services.
——Evaluate the level of ageing and barrier-free renovation and include it in the "Corporate Credit Evaluation"
Program requirements, establish an evaluation system and organize evaluation.
The Ministry of Industry and Information Technology commissioned the China Academy of Information and Communications Technology, the Internet Society of China and other units to study and establish an evaluation system for the ageing and accessibility of Internet applications, clarify the evaluation indicators and the proportion of each indicator, and carry out the evaluation work.
The plan is proposed, the evaluation results are publicized and improvement is supervised.
Publicly release the evaluation results to the public, and promptly guide and urge them to make improvements to companies that do not implement the requirements for aging and barrier-free construction, transformation and optimization.
In addition, the evaluation of information accessibility is included in the "Corporate Credit Evaluation".
Clarify the value of information accessibility in the credit evaluation of enterprises, and use the actual effectiveness of the company in promoting information accessibility as the basis for adding points to the "enterprise credit evaluation".
Comprehensively consider the relevant Internet corporate websites, mobile Internet applications (APP) suitable aging and barrier-free level, information accessibility working mechanism, corporate actions to help the elderly and the disabled, etc., and give extra points for outstanding performance.
——Grant information barrier-free labeling and publicity work
The plan pointed out that the information barrier-free logo should be granted, renewed or revoked.
According to the evaluation results of ageing and barrier-free construction level, Internet websites and mobile Internet applications (APP) that meet the requirements will be granted the information barrier-free logo, valid for two years.
The organization conducts spot checks on the latest version of the website and APP, and renews or revokes the granted logo based on the results.
In terms of public information accessibility signs, all Internet websites and mobile Internet applications (APPs) need to display information accessibility signs on prominent locations on the websites and applications.
Guide major application stores (markets) to set up barrier-free application download areas, and include apps that have obtained information accessibility marks into the special areas to facilitate the download and use of key beneficiaries such as the elderly and the disabled.