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Along with this, from tomorrow (24th), ski resorts and sledding fields must be closed, and accommodation facilities can only be operated under half of all rooms.

Then, there are inquiries from people who bought a season pass that can use the ski resort throughout the winter or who made a hotel reservation in advance.



Reporter Daeun Jung organized this part.



<Reporter> The



ski resort, snow sledding rink, and skating rink will be closed from tomorrow until January 3, next year.



Inquiries about whether the season ticket can be refunded were struck.



Ski resorts are not caught up in the sudden action.



[A ski resort staff: Yesterday, the government suddenly came down with instructions, so there are no detailed penalties or such details now.

It is constantly changing.]



The refund policy of the ski resort requires a penalty of 10% of the total amount, and the remaining days are calculated at a daily rate and refunded.



It is said that most ski resorts exclude special quarantine periods from the deduction date.



[B Ski Resort Staff: There are no changes to the season ticket penalty policy.

Since the 24th to 3rd (January) is



closed,

it is not a day to be deducted from work.]

Hotels and resorts that require reservation

rates to

be reduced to less than half of all rooms do not have clear reservation cancellation criteria.



Except for voluntary cancellation, most of the reservations are canceled and refunded in reverse order.



[A hotel staff: The most recent guests who have made a reservation are requesting to cancel the reservation first.]



According to the Fair Trade Commission's standards, if the contract cannot be fulfilled due to the 3rd step or similar measures, the penalty will be waived. can.



[Resort B staff: If you enter the original penalty period, if you cancel, you will be penalized...

We are helping you (refund) without any penalty or penalty.]



However,

it

is not a compulsory measure, but it may be different for each hotel or resort, so consumer confusion seems inevitable.



(Video coverage: Shin Jinsoo, video editing: Jang Hyunki, CG: Jo Sooin)  



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