More than 11,000 VSEs, SMEs and French traders make sales through Amazon.

But some of them criticize a "steamroller" with which dialogue is difficult.

Monday on Europe 1, Patrick Labarre, in charge of the Amazon France marketplace, defended "completely transparent communication vis-à-vis partner sellers".  

INTERVIEW

No less than 11,000 French micro-businesses, SMEs and traders make sales on Amazon, the global e-commerce giant.

Thanks to him, 70% of them achieve 350 million euros in export turnover.

For some of these VSEs / SMEs, Amazon also represents a significant part of their turnover.

But some of these companies, contacted by Europe 1, consider the American giant as a "steamroller" in front of which they are "replaceable" and with which they are struggling to communicate.

"I do not believe that this is the correct reflection of reality", answers Patrick Labarre, director of the

marketplace 

of Amazon France, Monday evening in the interview eco of Europe 1. The person in charge defends "a communication completely transparent "of its company" vis-à-vis partner vendors, whether it is a matter of informing them of new services or changes related to pricing conditions ".

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"Each company that sells on Amazon remains in control of its business strategy"

To access the platform, these sellers take out a monthly subscription of 39 euros.

Commissions are then applied to sales based on product categories.

They rise between 8 and 15%.

"These 11,000 SMEs have generated more than 13,000 jobs through their activity on Amazon," said Patrick Labarre.

"Each company that sells on Amazon remains completely in control of its business strategy. In particular, it is free to set prices, stocks, delivery times," he underlines.

Patrick Labarre adds that devices were put in place by his company at the time of the second confinement in order to help traders switch to e-commerce.

Amazon would have recorded "hundreds of requests from traders over the last few weeks who want us to support them for this digital switchover".

European Commission investigates Amazon

As for the European Commission, which accused Amazon in early November of having violated European rules by taking advantage of data from independent retailers who use its online sales site, Patrick Labarre indicates that his company "completely disagrees with these statements. preliminary ".

An investigation has been opened at European level.