Dai-ichi Life Former employee 1.9 billion yen Exploitation problem I started monitoring three years ago, but I could not prevent it November 9, 18:21
The company announced the outline of an internal investigation on the problem that an 89-year-old former employee of "Dai-ichi Life" was illegally collecting about 1.9 billion yen from customers, and made inquiries from outside who thought suspicious three years ago. As a result, I found that I could not prevent the damage from spreading.
Dai-ichi Life offered a fictitious transaction to a customer, saying that a former 89-year-old female employee who was enrolled in a base in Shunan City, Yamaguchi Prefecture, would "operate in a'special frame'with 30% interest." He filed a complaint with the police on suspicion of fraud for deceiving him.
The number of customers affected was 24, and the total damage amounted to 1,951 million yen.
On this issue, Dai-ichi Life announced the outline of the internal investigation on the 9th.
According to this, three years ago, in August 2017, the company began monitoring the work of former employees due to an external inquiry that made them suspicious of the explanation of the former employee.
We also conducted an interview survey, but said that it was not possible to prevent the damage from spreading as a result of the denial of the former employee and the customer who was thought to be the victim.
The sales management department at the head office, which had been informed about the former employee, was also unable to catch any signs of fraud.
In addition, because the insurance business performance was excellent, the former employee was given the title of "special investigator" even after the age of 85, when the contract was not renewed, and continued to work.
Former employees are "existences with a certain degree of influence," and "we were unable to provide appropriate guidance and management."
To prevent recurrence, Dai-ichi Life has established a new organization within the fiscal year in which the head office directly supervises sales representatives suspected of being fraudulent, and has abolished the title of "special investigator."
Dai-ichi Life "Apologize again and fully cooperate with the investigation"
Dai-ichi Life commented, "We deeply apologize for causing a great deal of inconvenience and concern to our customers and related parties, including those who suffered damage."
In addition, he said, "We are fully cooperating with the police investigation," saying that the usage and motives of the funds collected at this time are not clear.