Labor shortage home delivery industry AI and other digital technology utilization efforts one after another November 4, 5:24
In the home delivery industry, which faces a serious labor shortage, efforts are being made one after another to improve efficiency by utilizing digital technologies such as AI = artificial intelligence.
Zenrin, a map production company, has developed a new system for home delivery companies, etc., where AI = artificial intelligence creates delivery plans.
By combining information on roads that tend to be congested, in addition to the delivery address and specified time, it is possible to instantly create the most efficient delivery route for each truck.
Mr. Shoichi Sakai of the Zenrin IoT Sales Department said, "By linking map information, which is our strength, with AI, we want to streamline operations and solve problems in the logistics industry."
In addition, Sagawa Express, a major courier company, has begun a demonstration experiment using a smart meter that can remotely determine the amount of electricity used.
In cooperation with Yokosuka City, Kanagawa Prefecture, etc., the data of the smart meter is read from the home with the cooperation as a monitor and analyzed by AI, and it is determined in advance whether the delivery destination is at home at the scheduled delivery time.
This aims to reduce out-of-office deliveries that burden the driver.
The home delivery industry is under pressure to deal with the serious labor shortage and the increase in luggage due to the spread of online shopping, and it seems that digital technology will continue to be used in the future.