[Explanation] "Double 11" in 2020 is approaching. At present, many online shopping platforms, including Taobao, Pinduoduo, JD, etc., have already started pre-sale promotion models early.
[Explanation] The reporter learned that during the "Double 11" period in 2020, due to the adjustment of promotional strategies by many major e-commerce platforms, the "good start" campaign was launched at the end of October. The peak season for express delivery in 2020 will be different from previous years.
[Concurrent] Wang Pingan, Deputy Chief of Market Supervision Division, Nanning Post Administration Bureau
This year’s "Double 11" may usher in the peak season from November 1st. This will change from the traditional single-day carnival day to the current one that may continue for ten or even fifteen days, or even the entire November. Peak season promotions, in this case, will bring a test to the long-term combat capabilities of express companies.
[Explanation] According to the pre-judgment, the peak express season in 2020 will extend from November 11 to 16 in previous years to November 1 to 20.
By then, the total volume of express delivery in Nanning is expected to reach 130 million pieces, an increase of 40% year-on-year; during the peak period, the handling volume will reach about 12 million pieces, an increase of 30% year-on-year.
For this reason, many express companies have made preparations on venues and equipment early.
[Concurrent] Chen Lukun, head of a logistics company in Guangxi
Participating in "Double 11" for the first time this year is for this year's "Double 11". We are now divided into four groups, which is to check the preparatory work of various outlets in 14 cities (in the whole district), like venues. , Vehicles, personnel preparation work, after the inspection found problems, is to immediately invest in personnel, vehicles and venues.
[Explanation] Not long ago, the salespersons of some express outlets in Nanning left their jobs, resulting in delivery delays and squeezing in the outlets.
In order to avoid similar situations in the express season, some express companies have also formulated corresponding plans to ensure smooth end delivery.
[Concurrent] Chen Yihui, the person in charge of a express Guangxi branch
Our company and all branches have already been mobilized. In areas where the distribution fee was too low, the company has made a corresponding subsidy policy. We basically have new resources coming in before the end of this month, and we can guarantee (end delivery ) Smooth.
[Explanation] In addition, Nanning Post Administration also planned ahead of time, introduced a peak season service guarantee plan, and strengthened industry supervision and watchkeeping, strengthened inspections of express companies, and urged express companies to ensure peak season service guarantees and normalize epidemic prevention and control jobs.
[Concurrent] Wang Pingan, Deputy Chief of Market Supervision Division, Nanning Post Administration Bureau
During the peak season, if consumers have problems with delivery, it is recommended to pay attention to whether the headquarters of the brand company has issued relevant consumption tips in advance, and call their complaint hotline in time to complain. If they are not satisfied with the company's complaint handling, they can contact us in seven days. The postal administration filed an appeal.
[Explanation] According to the data released by the State Post Bureau, during the "Double 11" period in 2020, that is, from November 11 to November 16, there will be a peak season for express delivery. The average daily express delivery volume is expected to reach 490 million pieces, approximately It is twice the daily business volume.
Chen Yanyou Ning Shan Zhou Yuanxi reports from Nanning
Editor in charge: [Wang Kai]