[Well-off China] "Smart Integration" changes "problem communities" Nanchang explores a new model of community service

　　[Explanation] Community access control, face scanning, intelligent capture of unit entrances, early warning for disabled elderly people living alone without going out for a long time, community grid service management... This is the daily life scene of the Phoenix Home Community in Nanchang, Jiangxi.

　　It is hard to imagine that this is a comprehensive community that integrates affordable housing, low-rent housing, and farmers’ houses. Due to the dense population and high mobility, it was once a "problem community" with a high incidence of MLM and theft cases.

　　On September 22, the autumnal equinox solar terms, and the continuous rainy days caused the temperature in Nanchang, the capital of Jiangxi Province, to drop significantly. Zhao Jianguo, an elderly man living alone in the community, wore a thick sweater and jacket early in the morning.

Entering his home, home appliances such as refrigerators, washing machines, and water heaters are readily available.

　　Zhao Jianguo told reporters that these things were given to him by caring people in the community and the society. In addition to these, there is also intimate care that makes him feel happy.

　　[Concurrent] Zhao Jianguo, a resident of Fenghuangjiayuan Community, Nanchang City

　　If you don’t go out on days like this, they will ask and call to ask you where you are. It doesn’t matter if you are physically. Do you need any help? Let’s do it for you.

　　[Commentary] Wu Yang, deputy director of the Phoenix Home Community, told reporters that for people with special needs and care, they also use smart means to manage services.

　　[Concurrent] Wu Yang, Deputy Director of Fenghuangjiayuan Community, Nanchang City

　　We have a 24-hour smart alarm system that will feed back platform information to the mobile phones of our community grid members, and monitor people with special needs and care for 24 hours, such as monitoring empty nests or elderly people living alone if there is no 24 hours When going out, our grid staff will immediately call to inquire.

　　In recent years, the Honggutan District where the community is located has been supported by the construction of big data and used intelligent applications as a means to innovatively build a smart community management service platform, which has played an important role in fighting the epidemic, public security management, data collection, and serving the masses.

　　In response to the problem of poor public security in the community, in July 2018, the Phoenix Home Community began to transform the "smart community", adopting the co-management model of three-level information platforms of police station, property and community.

　　According to Zhang Cheng, a policeman in the community, on the smart community policing management service platform, they can grasp the data of tenants, visitors, and vehicle entry and exit of the community at any time, so as to achieve "photographs of people passing by, leaving cards after passing vehicles, leaving numbers when passing vehicles, and cards Left traces."

　　[Concurrent] Zhang Cheng, a police officer from Fenghuangjiayuan Community, Nanchang City

　　All residents are managed in a hotel style. All residents who want to enter the community must go to the property to register their household information and collect faces. The security and safety factors of the community have been improved a lot.

　　In addition, the community also actively introduces social welfare organizations and conducts professional development for groups living alone with disabilities, children with autism, children of prisoners and other special difficulties through the construction of "caring laundry" and the implementation of the "warm harbor station" project. Psychological rehabilitation, labor skills training, precise assistance to the disabled, etc.

　　Reporter Jiang Tao from Nanchang, Jiangxi

Editor in charge: 【Luo Pan】