(Service Trade Fair 2020) Tuniu Tourism CEO: Under the epidemic, the tourism industry should innovate products to meet consumer needs
China News Service, Beijing, September 8 (Reporter Wang Qingkai) Yu Dunde, founder and CEO of Tuniu Travel, stated during the 2020 China International Trade in Services that the recovery of the tourism industry cannot be separated from the subjective initiative of tourism companies and should be adopted Innovative business methods such as live broadcast and research and development of new products to meet the new needs of consumers.
The epidemic has caused huge difficulties to the global economy, and the tourism industry is one of the industries most seriously affected by the new crown pneumonia epidemic.
According to data from authoritative international organizations, the decline in global travel demand may cause revenue losses of up to 1.2 trillion US dollars.
Approximately 120 million people worldwide will lose their jobs.
This crisis is the most serious since the first statistics in 1950.
The tourism industry is a typical comprehensive industry with wide coverage and high relevance. A problem in one link will affect the entire industry chain, and "it affects the whole body."
In an interview with a reporter from Chinanews.com, Yu Dunde said that according to Tuniu Tourism’s July data, business revenue in the second half of the month increased by 200% compared to the first half of the month. Tourism is recovering step by step.
"This is closely related to the continuous improvement of the domestic epidemic prevention and control situation, but outbound travel is still in a relatively unrecovered state." Yu Dunde said that, globally, China's tourism industry has recovered relatively quickly. It is also inseparable from the joint efforts of the tourism industry.
Yu Dunde said that during the restoration of domestic travel business, tourists have undergone some changes in their travel methods.
One is the widespread popularity of second appointments.
Before the epidemic, people were accustomed to directly selecting tourism products for travel; now, before traveling, tourists must arrange travel time according to the overall epidemic prevention and control situation, and make reservations, signing contracts and occupying seats through a second appointment.
Second, the presentation of travel products has changed.
In the past, the price of tourism products in different departure cities was different due to the different major transportation included; now, travel products will be divided into two parts, one is the price of the local itinerary, and the other is the price of the major transportation.
To a certain extent, this has given birth to more people booking outings through dynamic packaging.
Third, the number of outbound tourists in group tours has changed after the epidemic.
In the past, it was common for the number of group visitors to be 30 or 40 people, but now the number of people traveling with a group is mostly less than 20 people.
Although there are factors of number control deliberately implemented by companies to meet epidemic prevention requirements, there are also factors of tourist travel demand.
Yu Dunde believes that under the condition that the epidemic continues to be effectively controlled, by the first half of next year, China's domestic travel business can return to levels close to the same period last year. (Finish)