Crab coupons are idling and can be sold without crabs! The "water" of hairy crabs is deeper than Yangcheng Lake

　　【

】

　　Editor's note:

　　This is the People's Livelihood Investigation Bureau, which has never seen people's livelihood.

Follow what you want to follow and what you didn't follow, and investigate what you want to see and haven't seen.

　　Chinanews client, Beijing, September 4 (Reporter Wu Tao) The autumn breeze makes crab's feet itchy; the chrysanthemum blooms, and the smell of crabs is coming.

The hairy crab season is coming again, but do you know these hairy crab routines?

　　Because it is convenient to carry or give gifts, crabs are eaten and redeemed, and crab coupons are favored by consumers.

But in recent years, with the proliferation of crab vouchers, exchange difficulties and idling of crab vouchers have occurred from time to time.

Someone called out that the "water" of hairy crabs is deeper than Yangcheng Lake.

Data map: hairy crabs.

Missing two pounds!

You pay for tying crab rope and bubbles

　　The survey found that there are many routines in the hairy crab industry, and the most direct and easy-to-operate part is the lack of two things.

　　A practitioner in the hairy crab industry told a reporter from Chinanews.com that the hairy crab industry is very deep, and sellers often use 3 taels of crabs to pretend to be 4 taels of crabs. Buyers get confused if they find out. If they find out, they will happily make up the difference, willing to make up 25% of the price. The difference seems to be fair, but the actual price difference between 4 taels of crabs and 3 taels of crabs is nearly doubled, and consumers are at a loss!

　　The reporter saw this prompt on the official websites or flagship stores of several crab coupon merchants: "Crabs will keep spitting bubbles during transportation, and there will be 5%-7% loss, which is normal." There are also merchants marked with 12 % Loss; some businesses even claim that there will be a loss of ±0.2.

Is this 20%?

　　In addition to the loss of crabs themselves, many businesses also like to work hard on tying crab ropes.

A reporter from Chinanews.com noticed that many hairy crab merchants did not indicate the material of the crab rope, nor did they state whether the crab weight included the rope when shipped.

　　Some consumers reported that the merchants "wrapped five flowers" on the crabs. The cotton rope is soaked in water, and the rope is still very thick, with many loops. The nickname is "Tie tightly and will not hurt your hands when taking the crab."

Hairy Crab: "Duck doesn't have to (no need), I can't breathe anymore."

　　"The rope accounts for 1 tael. On some platforms, it is said that the crab weighs 3.5 taels. The actual delivery is 2.8 taels." Tang Yishen, general manager of the fresh food business department of 7FRESH, Jingdong Retail Group, was interviewed by a reporter from Chinanews.com It is said that the hairy crab industry is short of catastrophes, and the problem of incorrect products is common. Many businesses say that there are several male and female crabs, but in fact all the male crabs are distributed.

　　Tang Yushen said that the reason is that the profit margin is huge. Basically, if you go to the next specification, you can have a 20% price difference. In addition, industry supervision is not in place. On some platforms, as long as consumers do not complain, the platform will be invisible. , The business is confident in operation.

Interviewees said that neither of these two crab coupons were successfully redeemed last year.

Photo courtesy of the interviewee.

Difficult to pick up!

Hairy crabs become "four-piece bedding"

　　Most merchants sell crabs in the form of crab vouchers, but if you buy crab vouchers, even during the exchange period, you can't eat crabs whenever you want.

　　The general consumer crab coupon redemption is concentrated in late September to late November, and some crab coupons support redemption until January of the following year.

However, there are also time slots for appointments. It does not mean that you can make appointments for hairy crabs in November in September. Generally, crab coupon merchants will let go of the appointment time for the next half to one month and proceed gradually.

But it was this "appointment" that stumped countless people.

　　Beijing consumer Ms. Wang told Chinanews.com that in 2019, she had two crab coupons from different merchants that were not successfully redeemed. One of them was redeemed from September 2019. Every day, it shows that the reservation is full, until October. The appointment was successful, and the merchant said it was shipped in November.

　　"After the appointment is successful, I will wait to receive the goods, but one day the merchant sent a text message saying that there are no more crabs and can be exchanged for towels or four-piece bedding sets."

　　Some consumers also reported to a reporter from Chinanews that he had a 598 type crab voucher for 2019, which was shown as "Lake Family" Yangcheng Lake hairy crabs. "In 2019, I made multiple appointments but failed. Each time it shows the number of appointments. Full, the exchange was not successful until the delivery period of the year passed."

　　The reporter noticed that there are many similar complaints on the Black Cat complaint platform.

For example, there is a user complaint: I made an appointment for "Huqiuyun" hairy crabs in 2019, but they have not shipped them. By December of that year, the merchant robot responded that the crabs were out of the market, and they could exchange for one of the other five gift boxes.

There are gift boxes such as salted duck eggs, nuts, bird's nest and so on.

Respondents said that the crab coupon was not successfully redeemed last year.

Photo courtesy of the interviewee.

it so difficult to

——Crab coupons are over-issued, and some businesses make 100 yuan by reselling one crab coupon

　　The reporter contacted the customer service of "Lake Renjia" by phone, and after reporting the complainant's crab coupon number, he asked why he could not successfully pick up the goods in 2019. The other party did not explain, and directly stated that he would make an appointment after picking up the goods this year.

　　The relevant person in charge of the hairy crab brand "Jin Jinshang" told a reporter from Chinanews.com that hairy crabs are fresh in season and are very strict in time control.

In addition, in the past two years, many crab coupons were sold for the purpose of pre-sale. Not to mention the high prices, the cold chain configuration of merchants was not enough, and even some merchants reselled crab coupons to earn the difference, which made it difficult to exchange.

　　Tang Yishen analyzed that it was difficult to exchange crab coupons. The main reason was the over-issue of crab coupons by merchants, which caused the output to fail to keep up with the exchange volume, causing delays.

　　"There are two situations. One is that the merchant does not have enough output, but the crab coupons are sold too much and they can't be shipped, so he can only drag it; the other is malicious over-issue, crab coupons are idling, commonly known as paper crabs."

　　According to media reports, crab coupons have been "securitized". Merchants print crab coupons with a face value of 500 yuan and sell them to marketers at 400 yuan. Marketers sell them at 500 yuan, but they recycle them at 250 yuan. The price of 300 yuan is sold to crab coupon merchants.

If a crab doesn't have one, a crab coupon, crab coupon merchants can earn 100 yuan, and marketers can also earn 50 yuan.

　　-

　　As mentioned above, both hairy crab brands and e-commerce platforms have mentioned a problem in the industry, which is the idling of crab coupons.

Some crab coupon practitioners have disclosed the inside story of the industry and will not let you pick up the goods in the first year. For example, if you sell 10,000 crab coupons in the first year, only 2000 will be exchanged, and the rest will be exchanged for the second and third years. .

　　If one crab coupon is 500 yuan, the remaining 8,000 copies are 4 million yuan.

Is it not good to use such a large amount of deposited funds for financial management?

　　The reporter's investigation also found that many crab coupons have an exchange validity period, but the crab coupons are not marked at all, which can easily be ignored by consumers.

For example, the crab voucher mentioned above for "Lake Nianjia" is valid for three years, but it is not marked on the crab voucher. I will find out after consulting the customer service.

Of course, there are some crab coupons that are long-term valid.

　　Tang Yishen said that there are malicious merchants in the industry, and there may not be much crab production at all. They are crazy selling crab coupons and betting consumers will not redeem them, because crab coupons are often given out as gifts, and the recipients may not at all. Will go to redeem.

　　If the crab coupon expires and is not redeemed, the consumer's money will become the merchant's deposit funds, and the crab coupon merchant will make pure money.

"Over-issuance and recycling of crab coupons are both means of making money for malicious businesses." Tang Yishen said.

　　In fact, the crab coupon merchants that can make you mention hairy crabs can be considered "conscientious." According to media reports, some crab coupon merchants ran away directly.

There are many consumer complaints on the black cat complaint, "The redemption is not successful, and the customer service phone cannot be reached at all."

Image source: Black Cat Complaint Platform.

How can consumers prevent "crab" sleeves?

　　As for how to prevent hairy crab routines, you must do your homework from the source.

If you want to choose Yangcheng Lake hairy crabs, you can go to the official website of Suzhou Yangcheng Lake Hairy Crab Industry Association to check the list of members and try to choose the brand of the member unit.

　　In May, Suzhou Yangcheng Lake Hairy Crab Industry Association released the Yangcheng Lake hairy crab sales specifications and the standards for tying crab ropes, stipulating that the tied ropes shall not exceed three laps horizontally and vertically; during the sales and delivery process, the specifications of each crab (without rope) sold , Not less than 2 yuan per specification.

　　Also, try to buy crabs from platforms or merchants that have promised, such as clearly "weighing off the rope"; clearly marking the validity period of the crab voucher redemption; clearly indicating how to compensate for dead crabs and shortfalls, and so on.

If there is ambiguity in the above areas, the business may be giving you a "crab" trick.

　　Taking JD.com as an example, Tang Yishen stated that if the exchange is not successful in the end, in addition to a full refund, consumers will be given an additional compensation of up to 90 yuan; if consumers are afraid of the decline in the price of hairy crabs after Yangcheng Lake opens, JD.com promises to insure the price. The end of the year, so the price will not be inflated at the beginning.

　　In terms of preventing redemption difficulties and idling of crab coupons, the relevant person in charge of Jinjin said, “We will require merchants to clearly indicate the daily exchange volume in the system. Based on the merchant’s past data, it is possible to estimate how many people will redeem during this time. Once the upper limit of exchange volume approaches a certain percentage, we won’t let him sell any more.”

　　"For example, the system believes that if 40,000 crab coupons are sold, 5,000 people will already redeem them at this time, which will restrict the sale of crab coupons to ensure that every customer can smoothly exchange for crabs."

　　The person in charge of Jinshang also said that although affected by the epidemic and floods, the overall production of hairy crabs this year is not expected to change much, and the volume of some production areas and lake areas will be reduced, such as Honghu, Hubei.

On the whole, the production of crabs can still meet consumer demand for crabs.

　　The hairy crab season is coming, are you going to buy it?

(Finish)