China News Agency, Beijing, August 23 (Reporter Wang Qingkai) The State Administration for Market Regulation of China recently responded to consumers’ inquiries about "boss running away with cash, and it is difficult to recover the money from the recharged card", saying that the state market supervision department will take further steps Strengthen inter-departmental collaboration, actively promote the performance of prepaid consumption legislation, and jointly create a safe and secure consumption environment.
Data map: Citizens run and exercise in the gym. Photo by China News Agency reporter Hou Yu
The State Administration for Market Regulation stated that the implementation of third-party management of consumer advances requires further improvement of the relevant legislation on prepaid consumption and the design of the top-level system for prepaid consumption management.
Beijing citizen Liu Jun (pseudonym) left a message to the State Administration for Market Regulation a few days ago, saying that his fitness card was run away by the gym owner twice in five years.
Liu Jun’s experience is not uncommon. In recent years, the phenomenon of prepaid consumption being "rolled off" by merchants has frequently occurred. Especially in the areas of prepayment consumption such as children's education, fitness, health care, etc., it has become the hardest hit area for merchants to "roll out of money".
Industry insiders suggest that third-party management of prepayments should be introduced in the prepayment consumption industry to establish a fair and safe consumption environment and promote consumption upgrades. It is hoped that relevant departments can issue relevant regulations as soon as possible to regulate the market and protect the rights and interests of consumers.
Prepaid consumption behavior refers to the behavior that consumers pay the price first, and operators provide goods or services to consumers in installments over a period of time.
Since consumers pay first and operators perform their obligations later, consumers bear greater risks. In reality, prepaid consumption is mostly manifested in the way that operators sell prepaid cards to consumers in advance.
As the law enforcement agency for consumer rights protection, the State Administration for Market Regulation stated in its reply that it will perform its duties in accordance with the law, earnestly accept consumer complaints and reports, vigorously strengthen the law enforcement of consumer rights protection, and issue consumer warnings in a timely manner. The market supervision department will further strengthen inter-departmental cooperation, actively promote the performance of prepaid consumption legislation, and jointly create a safe and secure consumption environment. (Finish)