99.2% of it was via smart and electronic channels
Dubai Customs completes 5.9 million transactions within 5 months
Dubai Customs enhanced the readiness of the Jebel Ali Center and the marine customs centers. Archives
Customs transactions completed by the Dubai Customs Department increased by 36% during the first five months of this year, to reach 5.9 million transactions, compared to 4.4 million transactions for the same period last year.
Dubai Customs stated, in a statement issued yesterday, that about 99.2% of customs transactions were completed through smart and electronic channels, with 3.51 million transactions through smart platforms, and a 59.2% share of the total number of transactions, while 2.37 million transactions were completed via electronic applications. With a share of 40%, while the number of transactions through other channels amounted to 47,000, with a rate of only 0.8%.
Customs data
The department added that the customs data recorded an exceptional jump, from the beginning of this year until the end of last May, by 42%, to reach five million customs declarations compared to 3.5 million for the same period in 2019, and the growth in business registration applications recorded an exceptional growth of 95%. To 107,000 requests, compared to 55,000 for the same period last year.
8.5 million minutes
"Dubai Customs" revealed, in its latest data, that the number of minutes of audio and video chats for employees through the "TIMES" program, recorded 8.5 million minutes, during the period from March 15 to the second of July last, while the number of minutes of screen sharing reached 2.1 million minutes. The number of messages is 1.1 million text messages, and the total of individual and group communications recorded 298 thousand calls.
A major role
In addition, Dubai Customs played a major role in supporting the supply chain globally and locally, as the department was able to meet the requirements of the precautionary measures phase to confront the Coronavirus, while continuing to work around the clock without being affected by these measures, thanks to the great progress it has made over the years. The past in developing and using smart information technology systems and applications.
She stated that customs operations are fully accomplished through the "Mersal 2" system, which was developed by the department as an integrated smart platform for customs operations and services, noting that the system has achieved outstanding results in improving work efficiency through automatic approval of about 97% of non-hazardous customs transactions in Within two minutes, without any human intervention.
Preview and check
In terms of inspection, inspection and customs inspections, Dubai Customs stated that customs inspection officers were able to accomplish their vital mission in protecting society from health and security risks with sincerity and dedication to work to serve the country in these critical circumstances, while adhering to all precautionary measures.
Readiness of centers
The department strengthened the readiness of the Jebel Ali Customs Center and the maritime customs centers, to support their ability to provide services and complete customs transactions remotely, in light of the precautionary measures applied to confront the global outbreak of the Corona epidemic.
Dubai Customs has also enhanced the readiness of air freight centers to support their ability to provide services and complete customs transactions remotely under precautionary measures. Without the need to visit the customer service centers of the Air Cargo Centers Department.
Increase smart services
Dubai Customs is working to enable customers to complete their transactions remotely, by increasing the use of smart customs services channels, to obtain all the facilities that it provides to them. Dealers are also enabled to book inspection appointments so that inspection and inspection of their commercial shipments are completed quickly and at the lowest possible level. From direct dealing.
Dealers can obtain services through Dubai Customs’s smart service channels, which enables them to complete the customs clearance of their goods and commercial shipments without the need to visit the customer service center in Jebel Ali.
The smart customs operations room in Jebel Ali provides the necessary facilities to complete the inspection and inspection operations smoothly and without delay, in order to facilitate the follow-up of the containers within the customs campus of Jebel Ali Customs Center and Tecom, through the use of smart services to book customs inspection appointments directly.
42% increase in customs data to five million statements during the first five months of 2020.
• Dubai Customs played a major role in supporting the global and local supply chain.