When is the traveler entitled to a refund for the travel ticket?
A lawyer working for the German Center for European Consumer Sapienne Blanke said that there are countless flights currently available online for almost every possible destination for the coming months, but it must be borne in mind that the mystery surrounding the Coronavirus, even "if you have a flight ticket, it does not mean It is possible to enter the country, "she added," It may happen that I have a valid ticket and the flight is going ahead, but the airline does not accept me. "
She indicated that passengers can be prevented from boarding the plane, as they, for example, are not allowed to enter the country of destination or do not possess the required visa. In other cases, the authorities can request an analysis that proves that the patient is not infected with the Coronavirus and those who do not have it are banned from traveling.
She explained that "it is the responsibility of the traveler to know the conditions of entry to the country to which he is heading and must verify the instructions provided by the Ministry of Foreign Affairs in your country, or the embassy or consulate of the country to which you are heading to," adding that it is not logical to go ahead and buy an airline ticket, hoping That everything will go well.
She explained that the matter differs if the airline canceled the flight, for example, if all citizens of a particular country were prevented from entering. "Then I have the right to a refund," says Blanke.