Japan Post Group Misunderstandings about Japan Post Insurance and Mutual Funds Sales? July 31 15:54
The Japan Post Group has revealed that when selling Japan Post Insurance and investment trusts to the same customer, there may have been cases where there was a false explanation or that the customer's intention was not met. ..
Of the complaints received from customers since last year, 79 have been identified.
In addition, we will look into 765 customers in more detail over the past five years, regardless of complaints, regarding possible malicious sales.
A new challenge arose as we worked to restore trust in Japan's improper sales of insurance policies.