Jaafar Dawood, Senior Vice President of Dnata for Aviation Services, said that Marhaba, the airport hospitality services wing of Dnata, will implement an expansion plan this year, by increasing the capacity of its terminal at Dubai International Airport by 30 %, In addition to the opening of a new hall in Geneva, Switzerland, with a capacity of up to 90 chairs with an additional area of more than 400 square meters.
Dawad added, during a meeting with the media yesterday, that the next year will witness the opening of new galleries in other markets in the world, pointing to the high demand for "Marhaba" services in its halls, under the current circumstances, given the precautionary measures adopted by them with increasing safety standards And safety.
Value and comfort
During a demonstration, Daoud said that the experience of air travel has become more than just a flight on the plane, as travelers are looking for high-quality services to improve the airport experience, and they also want to get value and comfort, while Economy Class passengers look forward to enjoying the benefits provided in the facilities The hall, pointing out that "Marhaba" reopened four halls in Dubai and the world, in the context of the gradual return and easing of restrictions due to the pandemic of "Covid 19".
He stated that the company is preparing to open the rest of the lounges during the coming period, explaining that "Marhaba" provides high-quality services in eight airports in six countries, through seven lounges in Dubai and Al Maktoum International Airports, and three lounges in Geneva and Zurich in Switzerland, and two halls in Singapore, And lounge in Karachi, Melbourne and Manila.
Services
And David pointed out that "Marhaba" provides its services to about 2.86 million travelers who use the halls annually, pointing out that the company received 268 thousand customers last year, through the service of reception and assistance.
He added that the company includes a cadre of more than 800 employees in various markets, and it is one of the fastest growing passenger services providers in the world.
He explained that the company provides smooth, safe and easy from home to boarding the plane, with packages that suit all requirements and budgets, in addition to precautionary measures to ensure the highest safety standards.
A safe travel experience
Dawood pointed out that Marhaba announced the enhancement of its services and offers to help travelers in Dubai enjoy a safe and smooth travel experience throughout their journey. In addition to the reception, assistance and car service with a driver, Dawood said that Marhaba also provides travelers in Dubai with an innovative service that includes completing travel procedures at home and sterilizing luggage 24 hours before the flight.
He explained that "Marhaba" provides a service to complete travel procedures at home, through its sister company "Dobbs", which specializes in baggage technology and transportation, whereby "Dobbs" agents perform procedures at home, including issuing boarding passes, baggage weight, printing and installing posters. Introduce it, then transfer it to the airport and ensure that it is loaded onto the plane.
He stated that baggage from germs is sterilized with materials to protect it from microbial contamination, and when travelers arrive at the airport, "Marhaba" customers are waiting for them to speed up their transactions and accompany them to the boarding gate.
Reception and assistance
Jaafar Dawood, Senior Vice President of Dnata for Aviation Services, said that the Marhaba company recently resumed providing a reception, assistance and car service with a driver in Dubai, noting that the company has implemented a number of measures to ensure the safety of dealers, as it places agents. Welcome »Face masks and gloves and adhere to the guidelines for spacing while dealing with passengers at the airport, as vehicle drivers adhere to safety and security measures as well, and all cars undergo a comprehensive sterilization after each flight.