"Go To Travel" Cancellation fees not covered by Tokyo Adjustment to compensation July 20 17:41
Regarding the tourism demand stimulus measure, "Go To Travel," the government changed its initial policy and began to make adjustments to compensate for the cancellation fee associated with excluding Tokyo from the discount.
As for “Go To Travel” starting from the 22nd, the government will discount travels to Tokyo and those living in Tokyo, including those already reserved due to the increase in infections. I removed it.
In response to this, if the person who has already booked the trip cancels it, Minister of Land, Infrastructure, Transport and Tourism Akabane said at the press conference on 17th this month that he "has no plans to compensate."
However, due to a series of calls for compensation from people who booked trips in anticipation of discounts, the government changed the original policy and made adjustments to compensate the cancellation fee.
For compensation, the cancellation fee once paid by the user can be refunded by applying at a later date, or the travel agent or the accommodation operator can cancel the reservation without charging the cancellation fee in part or in full to the user. The government is considering ways to take over.
The government is urgently considering specific measures, as the start of the campaign is approaching soon and inquiries from users continue to occur at travel agencies.
Chief Cabinet Secretary "Consider necessary measures so as not to bother users"
Regarding the cancellation fee associated with excluding travel to and from Tokyo with "Go To Travel," Secretary-General Suga at the press conference in the afternoon grasped the actual situation at the Ministry of Land, Infrastructure, Transport and Tourism and did not cause any inconvenience to users. I showed the idea to consider the correspondence.
Among them, Chief Cabinet Secretary Suga, regarding the cancellation fee associated with excluding trips to and from Tokyo, said, "There are various forms for each company. We are considering ways to encourage people to do so and not to bother users."
Regarding the indication that policy changes are occurring one after another over "Go To Travel," Chief Cabinet Secretary Suga said, "Because of the exclusion of Tokyo, the number of infected people in Tokyo was outstanding and there was an increasing trend. We decided after discussions. While listening to the opinions of experts, we would like to explain each issue carefully from the minister in charge."
In addition, regarding the police entering the restaurant with entertainment according to the business law of customs and business, Chief Cabinet Secretary Suga said, ``The police are strict about legal obligations and at the same time call for thorough measures against infectious diseases. He said, "There is no legal problem."