Dnata, one of the largest air service providers in the world, has reported providing reliable and safe services, that it continues to play new roles to support its customers from airlines and local communities, in light of the challenges posed by Covid-19, noting that the dnata teams It has handled over 67,000 tons of personal protective equipment, medical supplies and essential pharmaceuticals over the past four months.
The company confirmed in a statement yesterday that it is using in all 46 charging stations the latest technologies, best practices and certified warehouses to deal with shipments of medicines and vaccines in accordance with the highest international standards.
"The Coved-19 pandemic has caused unprecedented turmoil in the global travel and aviation industry," said Gary Chapman, president of Dnata, and Emirates Group services. Like our customers and competitors, we face major challenges and we work to rearrange our business and operations. We should, despite the lack of clear developments and an exceptional work environment, focus on continuing to fulfill the promises we made, and providing value to our customers and the communities we serve. ”
He added: “Over the past few months, we have continued to adapt our operations to the new situations, have strengthened our existing services, and launched new services to meet the changing demand. And we were able to achieve all of this thanks to the team of our colleagues in various departments, who are keen to fulfill the promise (dnata) to provide high-quality and safe services to our customers and their customers. ” Despite the significant decrease in the number of flights worldwide, the ground handling teams, services and passengers in dnata continued to help their airline partners to accomplish special missions around the world. Company employees helped thousands of families reunite, by serving more than 2,600 evacuation flights between March and July.
In addition, dnata launched new innovative products and services through its global operations to help airlines and passengers to accept the new situations. It has added a thermal inspection and luggage disinfection service, and even a home "Covid-19" test service, in its various operational locations around the world.