Emirates Airlines unveiled several additional measures and measures that would establish innovative health and safety standards at the industry level, both in the air and on the ground.

The carrier has started implementing these procedures, which aim to protect employees and passengers in every stage of travel, with today resuming the operation of regular flights to 9 destinations.

"Emirates Airlines applies a comprehensive set of procedures at every stage of the journey in order to enhance the cleanliness and sterilization of all points of contact and ensure the health and safety of our customers and our employees. Although the chances of catching an infection on the plane are very low, except for We spare no effort to review and redesign each stage, from completing travel procedures on counters to disembarking passengers from the plane at the destination. Every measure that we apply contributes to further reducing risks, because our goal is to enhance the safety of travel and make it extremely safe. ” .

Travel procedures

Emirates Airlines has prepared containers that contain health protection tools and are distributed free of charge to customers upon check-in at Dubai International Airport and to passengers arriving in Dubai.

Each envelope contains face masks, gloves, antiseptic wipes and sterile liquids, and these healthy envelopes serve as an enhancement to the many additional measures that are being implemented to maintain the health and safety of travelers.

Gloves and masks are mandatory for all customers and employees at the airport. On Emirates flights, only masks are required.

When clients arrive at the airport, thermal surveillance cameras installed in several locations monitor the temperature of customers and employees. There are also signs installed on the ground in all waiting areas at the airport to guide travelers and ensure that they are physically separated at the travel checkout counters, passports, boarding gates and flight continue areas.

The airport team also installed protective barriers on travel procedures counters and passport control counters, to provide more safety guarantees for travelers and workers during the procedures.


Transit passengers will be provided with protective gear before their flights arrive at Dubai International Airport, and they will also be subjected to a thermal inspection before they land at the airport terminal.

As an additional precaution, all flight counters have protective barriers installed. Airport workers, dressed in protective gear, direct customers to stay apart and stay at a safe distance from others. Sanitary packs are also available on departure portals.

Climb up to the plane

Passengers will board the aircraft in order, starting from the last row to the first and in small numbers under the supervision of Emirates Airlines personnel wearing protective equipment. Some modifications have been made to the waiting areas to ensure that clients adhere to physical distance.

Departures from Dubai also use some of the gates equipped with biometric equipment to reduce contact with supervisors, and the gates, after completing the preparation of each flight, are subject to intensive cleaning and sterilization operations.

On the plane

All crew members on the plane are equipped with personal protective equipment, and Emirates Airlines has added assistants to the service crews on flights that exceed 1.5 hours, in order to maintain the highest standards of safety and hygiene, and the assistants clean and sanitize the bathrooms once every 45 minutes. All bathrooms are on planes with sterile cleaning fluids and handwashing guidelines.

The aircraft will not have any publications to reduce the risk of injury by touch, and will provide First Class and business passengers with single-use menus and drink menus.

All other requirements, such as mattresses, pillows, blankets and headphones, will be sterilized and wrapped as usual, and Emirates Airlines will resume serving hot meals and use of sterile cutlery and ceramic utensils.

The luggage of the cabin should be registered to be placed in the cargo hold, and customers can take their basic necessities on the plane, such as laptops, small handbags and baby stuff bags, and each passenger needs to carry a pen to fill the health status approval forms that some countries require upon arrival.

The strict safety program, developed by Emirates Airlines, aims to protect its customers and employees. Its modern aircraft are equipped with advanced HEPA air filters, which remove 99.97% of viruses, dust particles, allergens and germs from the cabin air, to ensure a safe and environmentally friendly environment. Each aircraft, upon its return to Dubai after each flight, undergoes extensive cleaning and sterilization.

Air service crews

Emirates Airlines provides members of the air services crews with cars to transport them to the airport and return them to their place of residence at the end of each flight. Ministry of Foreign Affairs, and upon returning to Dubai, everyone is subject to "Covid-19" examinations and a commitment to home health reservation for 14 days.

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