ADNOC Distribution has recorded since the beginning of this year 2020 more than nine million transactions without contact through the ADNOC Distribution application and a group of other non-cash payment methods that allow customers to securely smart payment methods in all their transactions that they perform at ADNOC service stations.
ADNOC Distribution provides its customers with four methods of secure payment via the smart application including mobile payment option, smart cards, ADNOC Plus recharge cards, and Emirates ID cards, all of which are receiving increasing demand from customers.
In the following report, Emirates News Agency “WAM” reviews ADNOC Distribution’s efforts to provide smart payment options to its customers through a number of different methods aimed at completing transactions without direct communication with ADNOC stations ’employees to distribute what contributes to maintaining the health and safety of everyone in light of the current conditions that passes By the world.
ADNOC Distribution offers a range of smart payment options without touching all its stations to maintain the safety of its customers and help them adhere to the "social divergence" practices during their necessary trips.
The option to pay by phone available through the ADNOC Distribution app allows customers to pay electronically without ever touching, by selecting the station in question, filling, fuel class and packing value without leaving their vehicles.
Non-cash payment options including "Apple Pay and Samsung Pay" are available at all ADNOC Distribution terminals and ADNOC Oasis stores - all payment devices are cleaned and sterilized after each use .. The Smart Card Technology / RIFD / allows customers with smart cards installed in their vehicles to be able to Pay using ADNOC Distribution app at all stations that support this technology.
Ahmed Al Shamsi, Acting CEO of ADNOC Distribution, said that smart payment options without the need for touching and electronic shopping witnessed great demand during the current exceptional circumstances the world is going through.
He added that the payment options without the need to touch were designed to allow ADNOC Distribution customers to complete their transactions safely and provide their needs during their trips while maintaining their safety and health.
In a related context, a new survey conducted by MasterCard recently showed that payment transactions using non-touch means during the month of March increased in the UAE by more than 100% compared to traditional payment methods.
Consumers said that concern for hygiene and safety is the main motivation for choosing payment methods that do not need to be touched, while paying cash was one of the most common methods of payment, but the current situation that resulted in the #Khalak_in_home initiative changed the consumer’s behavior, which prompted many companies to provide innovative payment solutions To continue providing their goods and services during the current conditions the world is going through.
ADNOC Distribution has adopted the responsibility to provide innovative and smart payment options for its clients who log out for essential purposes. These options have included the ADNOC Distribution application, ADNOC portfolio and smart chip technology as it places the health and safety of customers and employees as a top priority.
Because of the high demand for online shopping in the UAE, ADNOC Distribution, in cooperation with the company "Talabat", launched the delivery of necessary supplies from selected stores from ADNOC oases to homes within only 30 minutes, to provide ADNOC Distribution over 1100 electronic products, including snacks, daily necessities, cold and hot drinks .
The UAE is one of the most sophisticated e-commerce markets in the MENA region, which has adopted a range of payment technologies such as e-wallets via mobile phones and pass and pay cards that use RFID or NFC.
As countries of the world continue to enforce strict regulations to urge compliance with social divergence practices as part of their efforts to combat the spread of the emerging corona virus "Covid 19", consumers are increasingly accepting online shopping and non-touch payment solutions for their health and safety.