The Department of Tourism and Commerce Marketing in Dubai «Dubai Tourism» stated that the requirements for operating the facilities and services of the tourism sector have been updated with regard to hotel establishments operating in the emirate, as they were obliged to fill medical and health forms of “Covid-19” by the guests, in addition to appointing a manager Responsible for hygiene, whose mission is to ensure cleanliness in each facility, and ensure compliance with all guidelines mentioned in the Health and Safety Department’s guidelines from Dubai Municipality, and the main operating procedures issued by hotels.
And the department stated in the circular, of which Emirates Today obtained a copy, that the minimum time between check-in and check-out for each hotel room is 24 hours.
Medical forms
In detail, a circular issued by the Department of Tourism and Commerce Marketing in Dubai «Dubai Tourism» hotel establishments operating in the emirate must be filled in medical and health forms for «Covid-19» by inmates, that the privacy of the data be preserved, and the social separation guidelines should be followed .
The circular indicated that during the waiting period for check-in and check-out, customers must follow the guidelines for social spacing, and recommend logging in online if there are these services at the hotel establishment.
Entry and exit
According to the circular, the minimum between check-in and check-out for each hotel room is 24 hours, while the minimum is 72 hours, if the room was used by a “suspected case,” or by one of the contacts involved in the front lines, such as doctors and nurses And security to carry out the clearance.
The circular stipulated that the capacity of the elevators be limited to 30% for a single elevator, according to the Health and Safety Department’s guidelines in the Dubai Municipality, as the main operating procedures were developed in line with the requirements of the instructions in the Dubai Municipality’s Health and Safety Manual for employees, customers, tenants and contractors, and it includes a “matrix Distribution of Responsibilities », which covers the hygiene requirements for all activities, including loading docks and the hotel's back offices.
sterilization
The Dubai Tourism circular emphasized that all areas of the hotels and spa hall should be sterilized, in line with the health and safety management guidelines in the Dubai Municipality, at a rate of once every hour, or after at least every use, indicating that a manager responsible for hygiene should be appointed Its mission is to ensure the cleanliness of each facility, and ensure compliance with all guidelines mentioned in the Health and Safety Management Guidelines of Dubai Municipality, and the main operating procedures issued by hotels.
He added that hotels should also replace all linens with sterile and safely packed alternatives, while providing regular laundry service.
Temperature check
The circular included mandatory multiple temperature checks for all employees working in the hotel, and masks and gloves should be worn for employees who are in direct contact with dealers and employees inside the kitchens of restaurants and all dining facilities.
He stressed the thorough and accurate disinfection of all hotel property, equipment, ventilation, heating, air-conditioning, water tanks, toilets, and all furniture, provided that the disinfection process takes place at specified times, indicating that only customers who have confirmed and prepaid reservations via the Internet are allowed to enter the hotel lobby, but They must wear masks and gloves at all times, and have a hotel security officer to monitor capacity restrictions.
Places designated for isolation
According to the circular, hotels must provide places for isolation and quarantine, in line with the Dubai Health and Safety Department’s guidelines for suspected cases, which have been identified as part of the injury screening tests.
Also, all employees must wear masks and gloves during room service, and only two women are allowed to be in the room, while guests are not allowed to be in the room during housekeeping.
Utensils and dishes should also be thoroughly disinfected, while encouraging the use of single-use tools as much as possible, for health and safety reasons, separating and packing laundry and clothing upon receipt, and during the transportation and delivery process.
Restaurants and events
The circular issued by the Department of Tourism and Commerce Marketing in Dubai clarified that for restaurants and cafes in hotel establishments, it is necessary to leave a distance of at least two meters between tables, provided that customers who do not have a prior reservation are accepted in case the minimum capacity is not reached, and in the event Meet the minimum social spacing requirements.
The circular stressed that in the event of external requests, food is eaten in the rooms with the delivery and order delivery service without contact, provided that all forms and types of buffets are forbidden.
He pointed out that private parties and events remain within the activities that are not permitted, along with water and recreational parks, whether affiliated with the hotel or independent of the hotel facilities, as well as swimming pools, shower room facilities, changing clothes, "sauna" and steam units, in addition to the spa facilities "spa" , Valet parking and more.
24
The minimum hour between check-in and check-out per hotel room.
- The "Department" affirmed that it is mandatory to check the temperature several times for all hotel workers.