CCTV News: This new coronary pneumonia epidemic has caused many people's lifestyles to change, and more new things have been accepted by everyone, especially many needs can be completed on the Internet. For example, the "order online, deliver medicines to your door" service allows many sick people to enjoy safety and convenience.
The number of orders for users of various online drug purchase platforms has increased significantly
Since the outbreak, safe and convenient online drug purchase services have developed rapidly. The registered users and orders of various drug purchase and drug delivery platforms have increased significantly. Some platform users have reached 50 times the number of visits on weekdays. In the "May Day" holiday only, the transaction volume of Meituan flash-purchase pharmaceutical products increased by 92.9% compared with last year. Among the new users of JD.com's urgent delivery, the number of new users accounted for 80%.
Li Wei, Drug Delivery Officer: During the epidemic, our order volume was seven or eight times that of usual.
"After 85" and "After 75" are the mainstays of online drug purchases
JD pharmacy data shows that the “post-85s” youth group is the main force for online drug purchases, followed by the “post-75s” aged 36 to 45, accounting for 27.3%, much higher than the total e-commerce of this age group. The field accounted for 10.3%. From the perspective of regional distribution, users from Guangdong have the highest proportion of 16.6%, followed by Beijing, Jiangsu, Shanghai and Shandong.
Beijing consumer Ms. Liu: About 20 minutes, the medicine can be delivered, I think it is still very convenient and safe.
Internet hospitals solve the pain points of online prescription drugs
However, the data shows that the orders for drugs purchased on the Internet platform are still mainly over-the-counter drugs and anti-epidemic supplies.
In order to solve the needs of prescription drugs for common diseases, chronic patients and other groups, and to ensure the safety of patients and the correct use of prescription drugs, Beijing, Shanghai, Jiangsu and other places play the role of Internet hospitals. Seeing doctors, prescribing, dispensing, and delivering drugs are all done in the cloud.
Software humanized design is convenient for elderly groups
Patients can communicate face-to-face with doctors through the hospital APP. In order to better serve the elderly patients and other groups, the online clinic software interface design has been considered, as long as patients can use smartphones, they can enjoy this service. In order to prevent doctors from being too professional in writing written instructions, most software doctors can reply to patient consultations by voice, so that patients can more clearly understand the guidance suggestions given by doctors. If the patient is revisited, the doctor can also call up the patient's case and various inspection and imaging data at any time, and make a reasonable prescription according to the patient's condition.
Li Jia, a spokesman for Xuanwu Hospital of Capital Medical University: You can deliver medicines to patients through the hospital's logistics distribution, and patients do not need to go to the hospital to take medicines. Medical insurance patients can perform real-time settlement through our electronic devices after the medicine is delivered to home. The settlement policy is exactly the same as the policy of medical insurance settlement reimbursement when we go to the hospital pharmacy to collect medicine.
Incorporate Internet diagnosis and treatment into medical insurance
During the fight against the epidemic, many places have included the costs incurred by the Internet hospital's diagnosis and treatment services into medical insurance. In Wuhan, Hubei, online medical insurance payments are available for 10 severe chronic diseases including hypertension, diabetes, and Parkinson ’s disease.
Online consultation and drug purchase services developed rapidly during the fight against the epidemic and also contributed to the fight against the epidemic. JD.com's "Chronic Diseases Charity Help Platform for Chronic Disease Patients" went online from February 10 to March 31, and received nearly 20,000 information on drug withdrawal from chronic disease patients in Hubei. The demand for medication has been successfully resolved.