Japan Post Life Violation of laws and regulations, etc.
Due to the inappropriate sales issue of Japan Post Insurance, the Japan Post Group revealed that in a survey targeting about 183,000 cases since last year, more than 3600 contracts that violate laws and company rules were confirmed. Did.
The Japan Post Group has been investigating approximately 183,000 contracts since last year, where customers may have been penalized when switching from old contracts to new ones.
According to the announcement on the 27th, this investigation is almost over, and 308 contracts violating laws and regulations and 3300 contracts violating company rules were confirmed, and a total of 3608 fraudulent cases were confirmed.
The number of frauds increased by nearly 600 compared to the end of last month, and a total of 2619 employees were involved.
In addition, in a survey of customers with a large number of contracts other than this, it was found that 75 employees were in violation of the law and they were banned from selling insurance.
Furthermore, the company also clarified that there are cases in which customers do not fully understand the contents of contracts even for corporate insurance contracts, and that a total of 1800 companies will be surveyed to confirm the contract contents.
Hiroya Masuda, president of Japan Post, said at a press conference online yesterday. I cannot tell you. "