Telework New "Corona" that spreads introduction of "visualization" of work

Telework “Visualization” of working style spreads introduction New Corona April 24 21:55

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Along with the spread of new coronavirus infections, the number of companies introducing telework is increasing, and the introduction of a system that manages the working hours and working status of employees who cannot directly see their work because they are not in the company is spreading.

The IT-related company "Ienter" in Tokyo introduced telework to all 230 employees since last month. Many teleworkers are worried about whether their employees are working at home, whether their work is progressing smoothly, or whether they are working too hard.

The system that this company introduced when it started teleworking is a system that allows management of working hours with a single click of a personal computer. On the desktop of the personal computer, there are buttons for "seating" and "leaving", and teleworkers can automatically manage their daily working hours by clicking at the beginning and end of their work.

Also, each time you take a break for lunch, etc., you can also click the "leave" and "seated" buttons to record the break time in units of 1 second.

The recorded contents are managed on the system, and the manager of the company can check whether the subordinates are currently working and how long the working hours of the month are.

In addition, this system has a mechanism in which while the employee presses the "seated" button to work, the computer screen is randomly shot and sent to the boss. Employees don't know when the screen will be shot.

At the company, we believe that it has the effect of giving employees working at home a certain degree of tension. Also, the boss can understand what the subordinate is doing now by looking at the screen that is sent.

Toshiki Naoi, who works for this company, is the leader of a group of seven subordinates. When I first started teleworking, I was worried that my subordinates couldn't see their faces and communication would be difficult, but I still think that teleworking is going well because I can see how things work through the system.

Mr. Naoi said, “It's easy because I can get attendance at the touch of a button. It's very convenient to be able to manage the work status of team members and see if there are any overworked people. I think I can do telework without it. "

Telework Challenges are evaluated by employees

Employee evaluation is an issue when telework is prolonged due to the influence of the new coronavirus. In response to changing work styles through telework, it will be necessary to reconsider what goals to give to employees and how to evaluate performance and results.

An IT venture company in Tokyo, which provides a personnel evaluation system, has been holding an online seminar about the issues in introducing telework since February. The participating small and medium-sized enterprises say that they are worried about how to evaluate the employees while they cannot see the employees working.

This company provides a personnel evaluation system that uses AI = artificial intelligence to address such concerns. In the system, the boss sets goals such as sales and work volume for each employee. Employees write down how they will achieve their goals. It is a mechanism to encourage AI to correct it and write in numerical targets that are easy to evaluate.

Teleworking through the system allows employees to share goals with bosses who are far away, and regularly evaluate the degree of achievement of work goals while paying attention to the results.

Director Yuzo Tsutsumi of the company "Ashitano Team," which provides a personnel evaluation system, said, "I have been able to confirm whether I am physically close to myself and working, but I can't see it physically. So, the number of consultations from companies that are stressed about whether employees are properly recognized or whether the employment side is working properly is increasing. The connection between the management side and the employee side is very weak. Because of the physical influence, I think that it will play an important role now as a mechanism to secure the connection. Telework means that for small and medium-sized enterprises, a personnel system must be properly implemented. I think it has been a catalyst for me. "

Expert "Telework now in transition"

Kumiko Muto, a senior consultant at Recruit Management Solutions, said, "The current situation is to try anyway in the severe situation of the new coronavirus. However, it is a transitional period now, and in the future, I think that it will be possible to make a compromise that if you look at it like this in the future, you can communicate each other's situation and feel free to the surroundings. It is important to have an environment in which you can speak. "

In addition, Muto Senior Consultant said, "There are differences in the degree of difficulty depending on the type of job and the type of industry, but the future of telework will accelerate. There are various restrictions such as those who could not work full time until now or those who were difficult to commute. People who have been there will be able to participate in the work, and the diversification of communication methods across time and geography will enable us to work in collaboration with various people. ”

In addition, "In post-corona, the way people work, how people connect, how business connects, and how they make things will change, and the day will come when we will have to define the results again. I think that many companies need to review again." He said that for companies, telework, which was started to prevent the spread of infection, would lead to a revision of the work process and evaluation system.