[Emergency Declaration Life Information] Bank Response April 10 18:44

Government banks and major banks, as well as regional banks with headquarters in Tokyo, Kanagawa, Saitama, Chiba, Osaka, Hyogo and Fukuoka, operate their stores in principle as usual.

In addition to individuals, we also provide consultation on financing for companies and applications for loans.

On the other hand, the Shonan Seacross Branch of The Bank of Yokohama has been shut down due to the closed commercial facilities.

The building in which the Shinagawa branch of Keiyo Bank is also closed is temporarily closed because it is closed.

From the 13th, Tokyo Star Bank will open all stores open after 3:00 pm on weekdays until 3:00 pm.

At all Resona Bank and Saitama Resona Bank stores, and at some Kansai Mirai Bank and Minato Bank stores, business hours are usually reduced from 5:00 pm to 3:00 pm.

The Japan Post Bank counter at the post office will also continue to operate. However, business hours will be reduced to 4:00 pm from 10 days in Tokyo and 15 days in other 6 prefectures at some counters in office areas.

On weekdays, Shinsei Bank and Aozora Bank have suspended consultation services, such as asset management, which had been underway after the window closed.

Many banks have closed their mortgage consultations on Saturdays, Sundays, and holidays, but also consulted on Saturdays, Sundays, and holidays to discuss the financing of individuals and companies affected by the spread of the new coronavirus infection. We set up a dial and opened some stores to deal with them.

ATM

At each bank, ATMs can be used as usual after 10 days. However, ATMs installed in commercial facilities may not be available if the facilities are closed.

Net banking

Internet banking through PC and smartphone apps is also available as usual. Some financial institutions have reduced their window countermeasures in order to shift employees to work on a shift basis, and are calling on ATMs and Internet banking to the extent possible.

In addition, to prevent the spread of infection, we ask for cooperation in wearing masks and leaving time between users when visiting the store.