Abu Dhabi Commercial Bank Group announced the completion of all aspects of the merger and integration process with Union National Bank and Al Hilal Bank, ahead of schedule, to end the complex merger process between the three banks.
Final stage
A statement issued yesterday stated that the last stage of the merger and integration process was completed on April 2, 2020, as banking systems were unified and all (formerly) Union National Bank customers ’accounts were transferred to ADCB banking platforms within 38 hours, while maintaining Minimum downtime in banking systems and channels.
The bank confirmed its success in achieving this amid the challenges posed by the repercussions of the spread of the (Covid-19) virus, taking into account that 90% of the task force tasked with completing the integration process were able to carry out the task remotely in compliance with health and safety guidelines.
According to the statement, the merger and integration process began immediately after the completion of the legal merger in May 2019, and lasted only 11 months (less than half of the pre-determined time period).
The stages of the merger and integration process included all procedures related to aligning policies, unifying treasury business, and activating a new organizational structure and operating model. It also included the work related to the commercialization of Abu Dhabi Commercial Bank on the group’s banking services platforms, which lasted for five months, so that the bank’s customers can access a branch network that includes 72 branches and more than 450 ATMs in the country.
Exceptional achievement
"The completion of the merger and integration of three banks in a unified banking institution within 11 months is an exceptional achievement by all standards, and reflects the great ambition represented by this merger to continue the development and provide a distinguished service to customers with a guarantee Achieving a qualitative value for the shareholders ».
hard mission
In turn, Mohamed Al Jayash, Acting Chief Banking Officer at Abu Dhabi Commercial Bank Group, said: “Over the past year, our focus has been on conducting careful planning and testing processes that enable us to complete the integration and integration stages with full efficiency.”
He added, “It was a very difficult task, which included modernizing more than 100 systems and hundreds of operations. Also, the circumstances that necessitated our team working remotely over the past weeks required more coordination and focus. ”
The merger process provided the customers with a network of 72 branches and 450 ATMs.