Officials of companies for meal delivery services reported that the electronic platforms and applications for their services witnessed an increase in demand, ranging between 25 and 30% from the beginning of March until the last period.

They pointed out that the commitment of a large number of dealers not to go to restaurants of all kinds, in addition to legalizing and reducing the working hours of a number of restaurants recently, as part of precautionary measures and measures to confront the "Corona" virus, was one of the motivating factors to increase the demand for delivery services, stressing that they went to apply precautionary measures Extended safety and sterilization for motorcycle boxes used for delivery and delivery of orders without direct contact with dealers in the face of the effects of the spread of the Corona virus.

increasing of demands

In detail, the general manager of the "Karim" company in the Emirates, Ghida Al-Makkawi, said that "the recent period witnessed growing rates of demand in the proportions of demand for food delivery services provided through the application (Karim Now), with a large number of customers preferring to get meals without Having to go out or go to the corridors of restaurants, with the importance of a commitment to stay at home to cope with the spread of the Corona virus. ”

He pointed out that «the company spotted an increase in the use of delivery services for purposes in general with some dealers resorting to order items from their offices and companies without the need to get off, which makes them prefer to get them through delivery companies», pointing out that «the growth of demand through the company's application has reached about 40% finally, and it is expected that the coming period will witness greater rates of increase in demand. ”

“The company, in the context of facing the spread of (Corona virus), has recently worked to implement extended precautionary safety and sterilization plans, including continuous sterilization of food delivery boxes and used motorcycles, in addition to requiring delivery personnel to wear face masks and gloves for hands, while alerting them to using hand sanitizers,” she said. continuously".

She indicated that «the company in the framework of the precautionary plans, introduced the delivery service to the door, and waiting for the customer to receive the request without direct communication between the dealers and employees, to provide the necessary protection for both parties, in addition to that the company calls the dealers to pay via the application (Karim Now) and by using credit cards to reduce the transaction Across coins. ”

The online platform

In turn, the managing director and one of the founders of "Penza" company, Tamer Al Khayyat, stressed that "the demand has increased at a growing pace since the beginning of March on meals delivery services through the company's electronic platform, with rates estimated at about 30% since the beginning of the month until now, compared to regular periods Previous, with most of the dealers currently preferring to get meals through delivery services and not by going to restaurants and malls in light of the current circumstances and fears of the spread of the Corona virus in large gathering areas.

He explained that «the company that works in delivering food, has finally worked to implement precautionary plans for security and safety, including delivery staff through the use of periodic sterilization, in addition to sterilizing delivery boxes and motorcycles every hour, with the application for a new service focused on the customer receiving the meal without communication Direct with the delivery employee, by putting the meal at the door and waiting for the customer to receive it remotely and without direct dealing with the delivery staff, in addition to continuous sterilization processes for the company's food preparation kitchens ».

Food delivery

Mohammed Al-Shehhi, CEO and founding partner of Snackat Cafe, for the delivery of meals and food, said that the company has monitored a rise in the demand for food and meals delivery platform since the beginning of March until now, with rates up to 30%, with awareness raising of a number One of the dealers is the importance of ordering meals at home without having to go out to buy meals from public places under the current circumstances. ”

He added that «the company is working to counter the spread of the Corona virus to implement safety precaution plans that include sterilizing delivery boxes for food orders periodically, while alerting delivery personnel to wearing gloves for hands and face masks for the safety of employees and dealers».

New procedures

For his part, Chief Executive Officer of “Talabat” Company for Delivering Meals, Tommaso Rodriguez, stressed that “the company has implemented new procedures to service the delivery of orders without contacting any customer who buys and pays the value of his order online, in order to preserve the health of customers and delivery workers alike.” He pointed out that the value of online requests has been paid as part of a number of precautionary measures to confront the Corona virus.

He added that «the new service takes place when the delivery worker arrives at the place of delivery, puts food at the door and rings the bell, and away from him a safe distance of up to (five meters). The worker then waits until the customer receives the order and closes the door. In addition, the company will also distribute cards that customers can hang on their doors if they want the delivery worker to leave orders at the door.

He explained that «the company, in the context of supporting its customers and restaurant partners to overcome the state of concern raised by the Corona virus, worked to exempt local customers from delivery fees based on their proximity to the restaurant they are requesting, by choosing free delivery from different nearby restaurants».

Food delivery

The founder and general manager of "Barq Delivery Services" company, Abdullah Al-Musafri, said, "The dealers' tendency to commit to staying at home as part of efforts to face the risks of spreading the Corona virus has raised the demand for delivery platform, whether for food or other purposes, by rates of up to 30% since the beginning of the month." This March so far, and it is expected to increase by more during the coming period ».

Sterilization of motorcycle boxes used for delivery, and delivery of orders without direct contact with dealers.