The Dubai Financial Market announced today the temporary closure of the trading hall and customer service offices starting from Monday, March 16, 2020 until further notice, in the context of its concern for the public health of all customers and employees, and in keeping with the precautionary measures and procedures followed in the Emirates to contain the Corona virus COVID-19.
Hassan Al Serkal, Chief Operating Officer and Chief Operating Officer of the Dubai Financial Market, said that the temporary closure of the trading floor does not in any way affect the continuation of trading activities in the market, as investors can continue their activities as usual through electronic and smart channels and through communication with brokerage firms approved in the market . They can also submit their requests and follow them online via the DFM electronic services, which can be accessed by downloading the DFM smart services application and the website www.dfm.ae.
He added: "In light of this temporary measure, entry to the trading floor in the Dubai Financial Market will be restricted to the employees of the approved brokerage firms in the market whose offices are located inside the hall."
The market urged customers to complete their transactions through the smart channels it provides within the framework of the "smart exchange" strategy that accompanies the vision of leadership on digital transformation, including smart phone applications and multiple electronic services platforms, which allows them to follow up their investments in the market and accomplish their transactions with the highest degree of smoothness and effectiveness And safety.
Al Serkal pointed out that the Dubai Financial Market possesses advanced technical solutions that provide the customers with the best services, where he completed last week with great success a technical experiment to work on the distance proved his superior ability to continue to play its vital role whatever the developments.