Rakuten "Free shipping" survey started JTC Jan 29 5:09
The Fair Trade Commission may violate the Antitrust Law regarding the fact that Rakuten, which operates the Rakuten Ichiba, has decided to provide a uniform free shipping fee for users who purchase products over a certain amount, According to interviews with related parties, we began to conduct surveys, such as asking the store staff about the circumstances.
Until now, the store had decided on shipping fees for Rakuten Ichiba users, but from March 18th, if the purchase price is 3980 yen or more, some regions will Except for the above, the store was informed that the service for free shipping was started uniformly.
Regarding this, the Fair Trade Commission has begun investigations, including hearing the situation from multiple Rakuten Market stores on May 28, assuming that it may violate the antitrust law prohibiting the abuse of superior status. I learned from interviews with the people involved.
Regarding Rakuten Ichiba's shipping charges, some stores have complained that the burden of shipping will increase and management will be squeezed, and Rakuten Union, an optional organization to which the members join, will be released this month. On July 22, he submitted approximately 4,000 signatures requesting an investigation from the Fair Trade Commission, stating that "a one-sided change in the dominant position violates antitrust law."
The Fair Trade Commission will continue to listen to a wide range of stakeholders to investigate whether Rakuten's actions violate antitrust laws.
When the signature was submitted, Rakuten stated, "Since the situation is different at each store, we will listen to the opinions of various stores with sincerity and make use of it as a good measure for both consumers and stores. "And so on.